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Retarus Cloud Fax App for Salesforce
Seamless and secure faxing via Salesforce. Built for enterprise.
- Industries
- Financial ServicesHealthcare & Life SciencesManufacturing
- Business Need
- Customer ServiceCase ManagementCampaign Management
- Requires
- Sales CloudService CloudHealth Cloud
- AppExchange Partner Products
- Compatible With
- Sales CloudService CloudHealth Cloud
Integrate the leading cloud fax solution into Salesforce. Send faxes individually from any objects or as part of campaigns. Automate document transmissions using flows and keep a full overview of all faxes directly in Salesforce.


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Highlights
Native integration and seamless extension in SF Service, Sales and Healthcare Cloud. By using the high scalable and reliable Retarus Cloud Fax Platform through integrated API you can send, monitor and report fax jobs.
Watch the short demo video to see how easily users can send single fax jobs with prefilled cover pages and recipient data from any Salesforce object – using one intuitive, guided workflow with full status visibility.
Fax it your way: Transmit documents the way it best fits your processes. Manually send faxes from Salesforce contacts, accounts, cases or opportunities, set up fax campaigns, trigger automated flows – and even send documents on the go with mobile support.
Gain full transparency and control with comprehensive status reports directly in Salesforce, including clear recommendations for action and automated retries. Since all statuses are available in Salesforce, you can also build tailored dashboards & reports
Rely on Retarus’ global carrier network with built-in carrier management instead of running your own servers and telecom providers, dramatically reducing operational overhead while achieving outstanding delivery rates and maximum delivery success.
Cloud Fax built for enterprises: Trust in Retarus to solve your fax problems. Benefit from high delivery rates, built-in redundancy and more scalability than you’ll ever need.
Security and compliance: Rest easy knowing that your data is safe. Rely on Cloud Fax APIs and Gateways decorated with certifications including HITRUST (U.S.-only) , SOC1, SOC2 and more. Ensure compliance with major regulations such as HIPAA and GDPR
Service and support: When it comes to your critical communication processes, don’t settle for anything less than premium. Get support from technical experts from scoping over implementation to production.
Provider Details

Retarus Cloud Messaging: Communication solutions for the digital workplace and enterprise applications. Replaces on-premises communication servers, gateways, and hubs. Combines easy-to-implement interfaces for a seamless integration into today’s IT environments with security, compliance, peak performance, and superior service. About Retarus Retarus offers Enterprise Cloud solutions for Messaging, Email Security, and Business Integration. At the highest service level, with top performance, security, compliance with data protection regulations, and global availability. Retarus' services are successfully used for cloudification and securing messaging and email infrastructures, as well as for the intelligent automation of business processes and workflows. Retarus, headquartered in Munich, was founded by Martin Hager in 1992 and has been owner managed ever since. The company employs around 500 people in 19 offices on four continents. Over 40 percent of the companies listed in the S&P Global 100 rely on Retarus. More information:
Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work.
The Cloud Fax App is free. To send faxes, an active Retarus "Fax for Applications" account is required, with fees for sending and provisioning. Contact Retarus for a quote. A 30-day trial is available free of charge.
In general, there is a one-time setup fee and a recurring monthly base fee. The actual transmission is then charged based on the price per page sent. Please contact retarus to receive the pricingplan which fits your needs in volume, destination, SLA .
Basic fee list price
€350 EUR/company/month
Free trial available for 30 days