Assist Solutions Corp. | Salesforce Consulting

We are a practical Salesforce consulting partner with hands-on experience using Service Cloud and Agentforce in our own customer support operations. Serving mainly international customers in Japan, we have built and operated Service Cloud, knowledge management, and Agentforce to deliver a customer experience where customers are not kept waiting. Our Agentforce use case has also been introduced by Salesforce Japan as a practical example of AI-powered customer support. Our strength is not only technical development. We have deep experience in customer support operations, including case handling, knowledge management, escalation design, and the division of roles between AI and human agents. We support customers from implementation to adoption, operation, and continuous improvement. We also provide native-level English communication, making us a strong fit for foreign-affiliated companies and organizations that require bilingual Salesforce support.