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Channel AI Deal Desk
Smart Channel Quote Pricing. AI-Powered Decisions. Ship & Debit, Accruals.
- Industries
- High TechManufacturing
- Business Need
- Sales IntelligencePartner ManagementAccounting
- Requires
- Sales Cloud
- Compatible With
- Revenue Cloud
Easy to use yet complete Channel Deal Desk solution for managing Channel Quotes and Ship & Debit - powered by AI and Agentforce. Win high-margin channel deals fast while increasing distributor/channel quote win rates and channel+customer service levels.


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Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Revenue Cloud
- Salesforce Editions
- EnterpriseUnlimitedDeveloper
App Details
- Version
- Channel AI Deal Desk/v1.15.0 1.15.0
- Listed On
- 06/03/2026
- Latest Release
- 08/19/2026
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 31Custom Tabs: 20Custom Apps: 1
- Lightning Components
- Global: 37App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Channel AI Deal Desk is the Salesforce-native platform for High Tech and Manufacturing to run Channel Quotes / Special Pricing Authorizations (SPAs) and Ship & Debit end-to-end. It connects the full channel revenue lifecycle — from quote submission and negotiation through AI-assisted approvals, Debit creation, claim validation, and Accrual management — with native ERP integration for credit memos and settlement confirmations. The AI model learns from every approved deal, surfacing the right priorities and recommended prices to Sales Ops, Pricing, and Finance — at the line level, in the moment of decision. Optionally extend with the Agentforce Agent for Channel Quotes, a Distributor Self-Service Portal, and a Price Protection module.
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SpecialTales, Inc.
San Francisco, CA, USA