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Responsly | Surveys, Forms, NPS, CSAT, Customer Experience

By Sixpoints-Jędrzej Koronowicz

Drive smarter decisions with real-time customer feedback on Resposnly.

Freemium  

Payment required to increase usage, users, or features. Discounts available for nonprofits.

Industries
Communications
Media & Entertainment
Professional Services
Business Need
Sales
Customer Service
Enterprise Resource Planning
Requires
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

Responsly integrates with Salesforce to streamline customer feedback, employee engagement, and market research. It centralizes real-time insights, automates workflows, provides powerful analytics, helping businesses drive action and improve satisfaction.

  • Powerful Survey Builder đź’Ş by Responsly

  • 🤖 AI Survey generator and powerful survey builder

Highlights

Automated Surveys: Trigger surveys based on Salesforce events like closed deals, support resolutions, or account renewals to capture timely customer feedback.

Real-Time Insights: Access live customer sentiment and performance dashboards directly in Salesforce to monitor satisfaction and adjust strategies in real time.

Customizable Templates: Choose from a wide range of survey templates (NPS, CSAT, CES, and more) or create custom questions to fit your unique business needs.

Multi-Channel Feedback: Collect responses across email, SMS, and web to reach customers wherever they engage most.

Seamless Salesforce Integration: Sync data smoothly with Salesforce to avoid data silos and centralize customer insights for easy access by your entire team.

Pre-Built Dashboards and Reports: Quickly analyze customer feedback with ready-made reports, helping teams identify trends and make data-driven decisions faster.

Secure and Compliant: Responsly adheres to GDPR, CCPA, and other major data privacy standards, ensuring customer data is protected.

Scalable Solution: Built to support teams of any size, Responsly grows with your business, from startups to enterprise-scale feedback management.

User-Friendly Setup: With intuitive design, Responsly is easy for Salesforce admins and team members to set up and start using with minimal configuration.

Provider Details

Sixpoints-Jędrzej Koronowicz
Poland

Responsly is a powerful, easy-to-use platform for collecting and managing customer and employee feedback. We specialize in helping businesses of all sizes turn insights into action, driving growth and enhancing overall experiences. With Responsly, you can create customizable surveys, gather real-time data, and connect feedback directly to your Salesforce CRM for a seamless experience. Why Choose Responsly? Customizable Tools: Easily build surveys and forms to match your needs. Instant Insights: Turn feedback into actionable insights in real-time. Seamless Integration: Fully integrates with Salesforce to streamline data collection and analysis. Scalability and Security: Built for growth with enterprise-grade security. Our Values: Customer-Driven Innovation: We evolve based on your needs. Data-Driven Excellence: We empower you to make informed decisions. Quality Commitment: Every feature is designed for top performance.

Pricing Details

Freemium

You can use this limited solution for free, but must pay to increase usage, users, or features. Discounts available for nonprofits.

Responsly’s free plan limits surveys, responses, and customizations. Paid plans unlock unlimited surveys, advanced analytics, full customization, workflow automation, and enhanced support. Pricing scales based on team size and features.

Essential

$61 USD/user/month

Free trial available for 7 days

Professional

$99 USD/3/month

Free trial available for 7 days