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Responsly | Surveys, Forms, NPS, CSAT, Customer Experience
Drive smarter decisions with real-time customer feedback on Resposnly.
Payment required to increase usage, users, or features. Discounts available for nonprofits.
- Industries
- CommunicationsMedia & EntertainmentProfessional Services
- Business Need
- SalesCustomer ServiceEnterprise Resource Planning
- Requires
- Sales CloudService CloudMarketing Cloud Engagement
- Compatible With
- Sales CloudService CloudMarketing Cloud Engagement
Responsly integrates with Salesforce to streamline customer feedback, employee engagement, and market research. It centralizes real-time insights, automates workflows, provides powerful analytics, helping businesses drive action and improve satisfaction.


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Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales CloudService CloudMarketing Cloud Engagement
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudMarketing Cloud Engagement
- Salesforce Editions
- EnterpriseUnlimitedDeveloper
App Details
- Listed On
- 04/17/2026
- Supported FeaturesLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.
- Lightning Ready
- Languages
- ArabicDutchEnglishFinnishFrenchGermanDanishItalianJapaneseKoreanPortugueseRussianSimplified ChineseSpanishSwedishThaiTraditional Chinese
Security
Additional Details
Responsly for Salesforce is a powerful solution for collecting, managing, and analyzing customer feedback directly in Salesforce. Automate surveys based on key events and gain real-time insights to drive smarter, data-backed decisions. Responsly’s customizable templates and multi-channel feedback options, like email and SMS, make it easy to gather customer input at the right moments. Built to integrate seamlessly with Salesforce, Responsly offers pre-built dashboards and reports for clear, actionable customer satisfaction and sentiment insights. Key Features: -Automated Surveys & Feedback: Trigger surveys from Salesforce events. -Real-Time Dashboards: View key insights without leaving Salesforce. -Secure Data Management: GDPR compliant, ensuring privacy and data security. -Scalable & Easy to Use: Simple setup, ideal for teams of all sizes. Responsly empowers sales, support, and customer success teams to improve customer experiences and drive growth with seamless feedback integration.
Need help?
Sixpoints-Jędrzej Koronowicz
Poland
Support Options: Documentation: Access our comprehensive user guides: https://www.responsly.com/help/ Email Support: For specific inquiries, please reach out to us at help@responsly.com. We aim to respond within 24 hours.