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Responsly | Surveys, Forms, NPS, CSAT, Customer Experience

Drive smarter decisions with real-time customer feedback on Resposnly.

Freemium  

Payment required to increase usage, users, or features. Discounts available for nonprofits.

Industries
Communications
Media & Entertainment
Professional Services
Business Need
Sales
Customer Service
Enterprise Resource Planning
Requires
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Listed On
04/17/2026
Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning Ready
Languages
Arabic
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/16/2026

Additional Details

Responsly for Salesforce is a powerful solution for collecting, managing, and analyzing customer feedback directly in Salesforce. Automate surveys based on key events and gain real-time insights to drive smarter, data-backed decisions. Responsly’s customizable templates and multi-channel feedback options, like email and SMS, make it easy to gather customer input at the right moments. Built to integrate seamlessly with Salesforce, Responsly offers pre-built dashboards and reports for clear, actionable customer satisfaction and sentiment insights. Key Features: -Automated Surveys & Feedback: Trigger surveys from Salesforce events. -Real-Time Dashboards: View key insights without leaving Salesforce. -Secure Data Management: GDPR compliant, ensuring privacy and data security. -Scalable & Easy to Use: Simple setup, ideal for teams of all sizes. Responsly empowers sales, support, and customer success teams to improve customer experiences and drive growth with seamless feedback integration.

Need help?

Sixpoints-Jędrzej Koronowicz

Poland

Support Options: Documentation: Access our comprehensive user guides: https://www.responsly.com/help/ Email Support: For specific inquiries, please reach out to us at help@responsly.com. We aim to respond within 24 hours.