AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

REDA Connect - SMS & Whatsapp Communications for Salesforce

Powerful Communication Automation - Connectivity Beyond Boundaries.

Overview

Revolutionary messaging app designed to seamlessly integrate with both WhatsApp and SMS, right within the Salesforce environment. Offers unparalleled connectivity along with prioritizing transparency, data security, and fair pricing.

1 of 10

  • Messaging Feed --> Global Message Feeds --> Record Level Message Feeds --> Advanced Message Filters --> Deep Message Search

  • Response Management Automated Response Management --> Un-responded Messages Notifications --> Auto Response Templates --> Auto Escalation Management

  • Messaging Templates --> Dynamic Message Templates --> Merge Data Support --> Support for Custom and Standard Objects

  • Messaging Scripts --> Powerful Messaging Automation with Chat Bot/Scripts --> Automated Data Collection --> Support for Standard & Custom SOPs --> Integrated Reporting and Analytics

  • Optimize Sales --> Data trigger driven messaging automation. --> Automated response management. --> Inbound messaging notifications and reporting --> Schedule messages

  • Empower Marketing --> Messaging Campaigns Planning and ROI Analysis --> Generate leads through inbound messages. --> Native bulk and automated messaging --> Integrated and native Chatbot automations.

  • Streamline Customer Support --> Auto create case or customer service request through inbound messages. --> New case ownership assignment and notifications. --> Chatbots to facilitate self service.

Revolutionary messaging app designed to seamlessly integrate with both WhatsApp and SMS, right within the Salesforce environment. Offers unparalleled connectivity along with prioritising transparency, data security, and fair pricing.

Categories

Business Needs
Sales
Customer Service
Marketing Automation
Industries
Horizontal Product
Personas
Business User
Marketer
Sales Representative / Manager
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder
Salesforce Mobile

More from REDA One LLC

  • REDA Pay - Inbound & Outbounds Payments, EMD, Banking Controls, Reconciliation
    by REDA One LLC
    https://pay.reda.one Automate all your banking operations on Salesforce, covering inbound and outbound payments, deposits, and payouts. Optimize your financial management with seamless integration options for your accounting software.
    FinancePayments Processing

  • REDA Construction - Project Management and Accounting Automation
    by REDA One LLC
    https://construction.reda.one End to end project management including estimates, scheduling, inventory, purchase orders, billings, projects teams, profit & risk analysis and much more!
    Enterprise Resource PlanningProject Management

  • Content Plus - Out of the box Content Driven Automations Suite
    by REDA One LLC
    Content Plus is a native, declarative & versatile app to help you organise your content in Salesforce.com efficiently and derive data/process automations. Content Plus seamlessly integrates content management to your core business processes.
    Document Management

  • Smart Snapshot - blockchain based data history monitoring, audit & trending
    by REDA One LLC
    Smart Snapshot enables blockchain-based field level data history tracking, data audit trails, customizable historical trending and period based data comparison analytics.
    IT & Administration

  • REDA - Real Estate Administration and Property Management.
    by REDA One LLC
    Technology Innovation for Real Estate is REDA. REDA is your scalable, all-in-one technology platform that optimises every aspect of real estate management and development. Connecting and optimising all dots from Acquisitions to Property Management.
    Enterprise Resource PlanningAccounting