CloudEarly

CloudEarly is a boutique Salesforce Consulting Partner, that we have been engaged with for 3+years. The team shares the passion of its founders and ensures they deliver consistently quality work with the agility of small size firm. I would recommend CloudEarly to other customers who want to embark on or take stock and optimse their Salesforce journey.

Partnering with Cloudearly was one of the best decisions we made in the real estate domain. Their solutions and experience have significantly contributed to our exceptional delivery.

We partnered with Cloudearly for the implementation of Tableau CRM Analytics across Dubai South’s Real Estate, Aviation, Free Zone, Logistics, and Business Center divisions. Navin led the project with exceptional expertise, and the Cloudearly team truly pulled out all the stops to bring our vision to life. One of our biggest challenges was replacing our existing texting service with Salesforce Digital Engagement. The out-of-the-box functionality did not fully meet our expectations when we first adopted it. However, thanks to Cloudearly’s deep knowledge and Navin’s leadership, they were able to design a custom solution that closely mimics the features of our old texting platform while enhancing our overall experience. The real value for us is that all our communications now stay within the Salesforce environment. We can leverage our Salesforce data to send text messages to the right patients, at the right time, automatically. This seamless integration has been a game changer for our business.

Cloudearly did a fantastic job displaying our clinic-to-patient texting conversations on our patient profiles. They used their knowledge of Salesforce products to update patient profiles twice a day with the latest text conversation. The ability to see our text conversations next to our other engagement efforts (email and calls) with our patients allows our clinic staff to provide a better experience and level of care to our patients.

Cloudearly really pulled out all of the stops to make our vision a reality. We wanted to replace our existing texting service with Salesforce Digital Engagement. The out of the box functionality was not what we had hoped for when we bought it. However, Cloudearly was able to take their knowledge of the system and provide a custom solution that closely mimics our old texting platform. The benefit to our business is that the communications stay within the Salesforce environment and we can use our Salesforce data to sent text messages to the right patients and the right time, automatically. It's a beautiful thing!

My organization wanted to send marketing emails and text messages to our leads. Cloudearly worked closely with us to understand our requirements as well as our existing Salesforce data landscape. They were able to implement our email content quickly into Marketing Cloud and ensure that it sent to the right leads at the right time. Post-campaign, Cloudearly set us up with insightful analytics to help us understand what messaging worked and what did not work. Because of Cloudearly's efforts, we were quickly able to see a return on our investment into Marketing Cloud!

Neha has been doing a stupendous job in recommending Salesforce product possibilities and consistently advocating for the best interests of the organization and its products. She is always cautious and thoughtful when suggesting new technologies that support the business.

We've entered new territory in our business as we have never marketed to our patients via email. At the start of the project, we had no one on staff familiar with Marketing Cloud. We were completely reliant on Cloudearly's ability to deliver. Since the completion of the implementation, we've run a couple of email campaigns that have shown great technical results (correct recipients, correct timing, correct messaging, low bounce/undeliverable rates) as well as great business results (increased revenues, increased appointments, and decreased no-show rates). I would highly recommend Cloudearly for Marketing Cloud implementation and support!

Cloudearly has been excellent to work with. Extremely knowledgeable on Salesforce products. This particularly project was a massive undertaking for our company and launch and support went very smoothly with minimal interruption to business continuity.

Cloudearly has been extremely professional and knowledgeable to work with on this project. The Salesforce integration with our website forms has been seamless so that we can view website results in Salesforce that are reliable, accurate and timely. We've requested some amendments since the completion of the project that Cloudearly was more than willing and able to accommodate to help us drive towards our business goals.