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Zenkraft | Agentforce Extension for Tracking and Returns
Zenkraft, Agentforce-ready self-service shipping, tracking & returns
Freemium
Payment required to increase usage, users, or features. Discounts available for nonprofits.
- Actions: 5
- Industries
- Healthcare & Life SciencesManufacturingRetail
- Business Need
- Customer ServiceEcommerceShipping, Fulfillment & Logistics
- Requires
- Agentforce
- AppExchange Partner Products
- Compatible With
- Service CloudB2C CommerceExperience Cloud
Zenkraft is the fast-to-deploy Salesforce-native shipping, tracking, and returns app that improves shipping efficiency & customer experiences. Agentforce-ready, Zenkraft easily empowers Agent Actions to reduce "Where-is-my-order?" inquiries and more.
Highlights
Zenkraft is 100% Salesforce native and Agentforce-ready, so you can: ☑ Ship, fulfill, track, and process returns from your existing platform with Agentforce - no time-consuming and costly integrations
Agentforce-ready to reduce support calls and offer exceptional self-service ☑ Offer real-time, tracking & updates to reduce “Where is my order?” inquiries ☑ Streamline returns with Agentforce automated RMAs, labels, and pick-ups
Optimize costs and shipping speed ☑ Pre-built access to 200+ carriers (includes FedEx, UPS, DHL, USPS, Doordash, and Shipt - parcel, same day, LTL delivery, and owned-fleet shipping types)
Deliver exceptional customer experiences: ☑ Offer multiple delivery options (including in-store pick-ups) ☑ Reveal estimated delivery dates & costs ☑ Provide delivery status on your branded website vs a carrier’s
Streamline shipping for faster delivery: ☑ Reduce manual tasks with automated shipping labels, pre-built scale and printer integrations ☑ Pack and ship from a warehouse, store location, or any other location.
Zenkraft operates cross-cloud, addressing a variety of shipping use cases across Retail, Consumer Goods, eCommerce, Manufacturing, Healthcare/Life Sciences, Service, and Legal and Financial institutions.
Provider Details
Zenkraft, a Bringg Solution
Global
Zenkraft, a Bringg Solution is the only Salesforce-native Shipping and Post-Purchase solution, with managed packages ready to go for Salesforce Core, B2B Commerce, B2C Commerce, and Agentforce. We have created standardized integrations to hundreds of parcel, LTL, and same day carriers across the globe, and packaged their services for use within every Salesforce Cloud. Our customers range from SMB shops through some of the largest enterprises around the world.
Pricing Details
Freemium
You can use this limited solution for free, but must pay to increase usage, users, or features. Discounts available for nonprofits.
Enabling "Where is my order?" Agentforce actions is free for any Zenkraft customer (requires Mutli-Carrier application) Additional offerings: Agent-led returns Estimated shipping costs and delivery dates
Existing Zenkraft Multi Carrier Customers are eligible to use our "Where is my order?" today! Other actions require this additional subscription.
Returns
$1,000 USD/Agent/month
Lowest Starting Price
Estimated shipping cost/delivery date
$1,000 USD/Agent/month
Lowest Starting Price