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Zenkraft | Agentforce Extension for Tracking and Returns

By Zenkraft, a Bringg Solution

Zenkraft, Agentforce-ready self-service shipping, tracking & returns

No Ratings
Freemium  

Payment required to increase usage, users, or features. Discounts available for nonprofits.

Agentforce ContentsAgentforce Contents
Actions: 5
Industries
Healthcare & Life Sciences
Manufacturing
Retail
Business Need
Customer Service
Ecommerce
Shipping, Fulfillment & Logistics
Requires
Agentforce
AppExchange Partner Products
Compatible With
Service Cloud
B2C Commerce
Experience Cloud

Zenkraft is the fast-to-deploy Salesforce-native shipping, tracking, and returns app that improves shipping efficiency & customer experiences. Agentforce-ready, Zenkraft easily empowers Agent Actions to reduce "Where-is-my-order?" inquiries and more.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Agentforce
AppExchange Partner Products
To use this solution, you need this AppExchange partner product.
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
B2C Commerce
Experience Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
This is an extension to the Zenkraft Multi-Carrier package which enables access to shipping carrier services through Agentforce.

App Details

Version
Zenkraft | Shipping, Rating, Tracking, and Returns for Agentforce/1.2 1.2.0
Listed On
09/03/2025
Latest Release
04/22/2026
Agentforce ContentsAgentforce Contents
Actions
Actions are how agents get information and perform tasks.
Actions: 5
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.1.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/16/2025

Additional Details

Zenkraft, a Bringg Solution, provides turn-key shipping, fulfillment, tracking, and returns without having to leave Salesforce or build complex integrations. As the only Salesforce-native shipping app, Zenkraft is, by definition, Agentforce-ready upon installation. It has never been easier to provide exceptional customer shipping experiences, reduce inefficiencies, reduce your shipping costs. With Zenkraft, you can: ☑ Easily ship with 200+ carriers including FedEx, UPS, DHL, USPS, Doordash, and Shipt (supports parcel, same day, LTL delivery, and owned-fleet shipping types) ☑ Provide customers with multiple delivery options (including in-store pick-ups) ☑ Offer estimated delivery dates & calculate costs for a better experience ☑ Reduce manual tasks with automated shipping labels & documentation, scale and printer integrations ☑ Reduce service costs by empowering customers with shipment tracking and real-time tracking updates ☑ Streamline & simplify returns processing, RMA creation, and returns pick-up ☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site

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Zenkraft, a Bringg Solution

Global

Zenkraft.com/case

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