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Native WhatsApp & Journey Automation for Salesforce — Try for Free!

Increase conversions with WhatsApp-first customer engagement in Salesforce.

Overview

WhatsApp Official Business API-powered 2-way messaging with multi-step journey automation and optional email orchestration inside Salesforce.

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  • From Conversations To Conversions ✅ Native 2-Way WhatsApp Messaging Inside Salesforce ✅ Send and receive WhatsApp messages directly from Lead, Contact, and Opportunity or any Standard and Custom Object

  • Data Security ✅ 100% Native to Salesforce ✅ Official WhatsApp Business API Integration ✅ Built on approved API numbers for secure, scalable, enterprise-grade messaging

  • Drip Campaigns and Sequence Setup ✅ Multi-Step Journey Automation ✅ Create time- and action-based WhatsApp-first nurture flows with branching logic

  • Avoid Data Export for 3rd Party Tools / Automation. ✅ Bulk WhatsApp Campaigns from Salesforce ✅ Launch targeted outreach campaigns without leaving your CRM ✅ Built on Salesforce. Built for Salesforce. Built By Salesforce Experts and Architects

  • Action-Driven Next Steps ✅ Connect with your customers at the moments that matter most. ✅ Real-Time Engagement Tracking ✅ Track sent, delivered, read, and replied statuses inside Salesforce.

  • Turn Website Visitors into Real Leads ✅ Barcode & QR Code Triggered Automation ✅ Instantly trigger WhatsApp engagement when a code is scanned at events, on website or campaigns.

  • Quick deployment and easy management. ✅ Admin-Friendly Configuration ✅ No-code setup, designed for Salesforce Admins.

  • Automate More. Grow Your Topline. ✅ Cold Lead Reactivation Engine ✅ Automatically nurture inactive leads and convert untapped databases into pipeline

  • Customer 360. Every Interaction, Right in Salesforce. ✅ Centralized Customer Communication History ✅ Maintain complete conversation visibility across teams for better collaboration and follow-up.

MsgFlowX brings WhatsApp conversations and journey automation into Salesforce. Built on the official WhatsApp Business API, it helps teams engage leads, automate follow-ups, and track conversations in one place. **Turn Conversations into Conversions** ✅ Send and receive two-way WhatsApp messages inside Salesforce ✅ Build multi-step journeys triggered by time or customer actions ✅ Run bulk WhatsApp campaigns ✅ Trigger automation through QR Code scans ✅ Nurture leads with timely, consistent follow-ups ✅ Track message status: sent, delivered, read, and replied **Keep your team connected to every conversation** When WhatsApp communication happens outside Salesforce, follow-ups can be missed and engagement is difficult to track. MsgFlowX gives sales and service teams a clearer view of conversations and helps them respond at the right time. No separate dashboard. No disconnected conversation history. WhatsApp engagement happens where your team already works: Salesforce. **Built on the official WhatsApp Business API** MsgFlowX uses the official WhatsApp Business API to support business messaging and automated customer journeys.

Categories

Business Needs
Sales
Productivity
Marketing Automation
Personas
Business Operations Manager
Business User
Marketer
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Sales Programs
Supports Sales Programs, which provides sales teams with AI-powered coaching, actionable insights, and automated program delivery. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Sales Programs
Managed Package
Lightning App Builder
Salesforce Mobile