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Native WhatsApp & Journey Automation for Salesforce

By TMI Technologies L.L.C

Increase conversions with WhatsApp-first customer engagement in Salesforce.

No Ratings
Starting at $999   USD/company/month

Discounts available for nonprofits

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Business Need
Sales
Productivity
Marketing Automation
Requires
Sales Cloud
Service Cloud
Platform Cloud
Experience Cloud
Compatible With
Sales Cloud
Service Cloud
Platform Cloud

WhatsApp Official Business API-powered 2-way messaging with multi-step journey automation and optional email orchestration inside Salesforce.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Platform Cloud
Experience Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Platform Cloud
Salesforce Editions
Enterprise
Unlimited
Additional Requirements
An officially approved WhatsApp Business API number is required.

App Details

Version
MsgFlowX/v1.0 1.2.0
Listed On
09/08/2026
Latest Release
09/08/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Sales Programs
Supports Sales Programs, which provides sales teams with AI-powered coaching, actionable insights, and automated program delivery. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Sales Programs
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 16
Custom Tabs: 9
Custom Apps: 1
Lightning Components
Global: 10
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.2.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/01/2026

Additional Details

MsgFlowX is a Salesforce-native WhatsApp engagement and journey automation platform built on the official WhatsApp Business API. It enables businesses to automate 2-way WhatsApp communication, orchestrate multi-step journeys, and nurture leads directly inside Salesforce. No external dashboards. No disconnected tools. No manual follow-ups. Everything runs inside SF. THE BUSINESS PROBLEM Most businesses use WhatsApp outside SF. Sales teams manually message leads. Follow-ups are inconsistent. Cold databases remain inactive. There is no structured nurturing. No clear engagement visibility. This results in: • Missed follow-ups • Lower response rates • Slower conversions • Poor communication tracking • Operational inefficiencies MsgFlowX solves this. WHAT MSGFLOWX DELIVERS MsgFlowX transforms SF into a WhatsApp-first engagement engine. It enables: • Native 2-way WhatsApp messaging • Time- and action-based journey automation • Bulk WhatsApp campaigns • Barcode-triggered automation • Multi-step nurturing flows • Engagement tracking (sent, delivered, read, replied) BUILT ON OFFICIAL WHATSAPP BUSINESS API Works with approved Business API for secure and scalable messaging.

Need help?

TMI Technologies L.L.C

Dubai, UAE

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