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Verato Identity Intelligence Agent for Agentforce
Help & Support
Elevate Your Agents with AgentExchange Solutions
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The Verato Identity Intelligence Agent for Agentforce helps patients, clinicians, and service representatives with AI-driven automation, leveraging trusted identity data from Verato within Salesforce. The Agent is configurable to fit your use cases.
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Health Cloud
Salesforce Editions
Enterprise
Unlimited
Additional Requirements
In order to use this Agent, you must be a Verato MDM Cloud platform customer and have the Verato for Salesforce App. To learn more, please email info@verato.com.
App Details
Version
VeratoAgent/ver 1.2 1.2.0
Listed On
10/13/2025
Latest Release
11/03/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
07/24/2025
Additional Details
With Verato’s Identity Intelligence Agent, organizations can seamlessly search for and identify patients, and automate appointment scheduling directly within Salesforce. Customers can now accurately identify patients at every touchpoint to deliver extraordinary experiences in context through Verato’s Identity Intelligence Agent for Agentforce.