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RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

By RingCentral, Inc.

Power the future of customer engagement

Starting at $1   USD/user/month
Try It
Requires
Service Cloud
Compatible With
Sales Cloud
Service Cloud

RingCentral RingCX for Salesforce Voice brings robust telephony service to your Omni-Channel to increase agent productivity, providing intelligent voice queuing & routing, IVR integration, live transcription and more!

Highlights

BRING YOUR OWN TELEPHONY: Bring RingCentral telephony to your Service Cloud Omni-Channel for unbeatable voice service

SINGLE PANE OF GLASS: Handle inbound/ outbound/ transfer calls with live transcriptions and after contact work from your Service Cloud Omni-Channel together with your other channels

LEVERAGE AI POWER: Powered by Salesforce Einstein AI, boost your agents by sending personalized recommendations/ conversation summaries during the voice call

TIGHT INTERACTION WITH SALESFORCE DATA: Capture Voice interactions in Salesforce, enabling supervisors to access complete insights into agent performance, call metrics, and other analytics

Provider Details

RingCentral, Inc.
Belmont, Ca
Founded
1999
Website
Phone
866-452-3512

RingCentral is a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence, and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of millions of customers and thousands of partners worldwide. Visit ringcentral.com to learn more. RingCentral for Salesforce allows companies to connect their CRM and CLOUD BUSINESS COMMUNICATIONS seamlessly. Sales Cloud, Service Cloud, and High Velocity Sales (HVS) are all supported with the RingCentral for Salesforce integration.

Pricing Details

Wanting to move past your 30 day free trial. Reach out to your RingCentral Sales Associate to set up the licenses you need. Don’t have a direct RingCentral Sales Associate? Head to https://www.ringcentral.com/feedback/sales-contact.html

Default Plan

$1 USD/user/month

Free trial available for 30 days

Lowest Starting Price

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