Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

GUMU™ for Salesforce - SAGE ERP Integration

Real-time Integration of ERP Customers, Orders, Invoices, Payments etc.

Starting at $10   USD/user/month

Discounts available for nonprofits

Try It
Industries
Financial Services
Manufacturing
Travel, Transportation, & Hospitality
Business Need
Sales
Enterprise Resource Planning
Integration
Requires
None
Compatible With
Sales Cloud
Service Cloud
Salesforce Order Management

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
4.97
Lifetime average
Showing 10 of 65 Reviews
Sort by

Exceptional experience from start to finish!

Our experience with GUMU has been exceptional from start to finish. When we engaged GUMU to integrate Salesforce with our Sage 100 ERP system, we had just completed our first Sage upgrade in nearly 20 years. As anyone familiar with legacy software knows, a major update can uncover a long list of unexpected challenges, fixes, and compatibility issues that extend well beyond the original project scope. Despite these unforeseen obstacles, Dan, Rohan, and the entire GUMU team consistently went above and beyond to support us. They approached every issue with professionalism, patience, and a genuine commitment to ensuring our success. No matter what challenge surfaced, they were always willing to jump in, troubleshoot, and help us find a solution. What stood out most was their dedication to customer satisfaction. Rather than simply completing the tasks outlined in the project plan, they took ownership of the overall outcome and worked closely with our team to ensure the integration functioned exactly as needed. Their responsiveness, technical expertise, and willingness to provide guidance throughout the process made a potentially stressful transition much smoother than it otherwise would have been. Thanks to GUMU, we now have a reliable integration between Salesforce and Sage 100 that has significantly improved our operational efficiency. We highly recommend GUMU to any organization looking for an integration partner that combines deep technical knowledge with outstanding customer service. Thank you, Dan and Rohan, for your hard work, dedication, and commitment to helping our team succeed.

Dhiraj Singh - Greytrix Salesforce
Ranger
06/29/2026

Hi Claire (@Montage Enterprises), Thank you so much for sharing such a detailed account of your experience. Upgrading a Sage 100 system after nearly two decades is a massive milestone, and legacy data rarely behaves predictably when connecting to modern cloud platforms like Salesforce. For Dan, Rohan, and our entire engineering and consulting team at Greytrix, project ownership means staying in the trenches with you until the integration works flawlessly—regardless of what unexpected hurdles pop up. Knowing that the GUMU™ for Salesforce – Sage 100 integration is now driving real operational efficiency for Montage Enterprises is the best reward our team could ask for. We deeply value your trust and look forward to supporting your business long into the future.

The Greytrix team went above and beyond with out implimentation

We chose the GUMU product to integrate Sage 100 with SalesForce and it has been a very positive experience. We had a complicated implementation with multiple revisions and change requests (that had nothing to do with GUMU) but the Greytrix team was always flexible, accommodating and willing to work with us. After being impressed with their overall knowledge of SalesForce development, we have since asked them to help us with several additional projects involving reporting, dashboarding and custom objects - all have gone very smoothly and I would recommend Greytrix/GUMU to other Sage 100 customers as well.

Dhiraj Singh - Greytrix Salesforce
Ranger
05/11/2026

Hi Brett (@A&A Global), Thank you for the incredibly thoughtful review and for your continued partnership with Greytrix. We truly appreciate your recognition of our team’s flexibility. While the implementation involved complex requirements, collaborating with the A&A Global team was a rewarding experience. Our goal is always to be more than just a software provider; we aim to be a strategic partner that adapts to your evolving business needs. It is particularly gratifying to see our Salesforce expertise—ranging from Experience Cloud order processing and WebAPI frameworks to custom reporting and dashboarding—delivering real efficiency for your Sage 100 environment. We are proud that GUMU™ has become the reliable foundation for your real-time data synchronization. We truly value your partnership and appreciate the continued trust you have placed in us for your Salesforce integration needs. Thank you once again for choosing Greytrix and GUMU™ for Salesforce – Sage 100 Integration, we look forward to supporting you in many more successful initiatives ahead.

The GUMU integration was just what we were looking for!

The team at Greytrix was amazing from demo to finish. We were looking to integrate Salesforce with Sage100 in very specific ways, and they very clearly showed us exactly what we were hoping for during the demo. Throughout the implementation process communication was very clear, we had timely meetings to address assignments, progress, and issues as we went along, and they really helped us build our instance of GUMU in the most helpful way for our business needs. The sales team is thrilled to have live sales data visible to them in Salesforce, and the order entry team is very please with how the integration speeds up our processes at a critical stage of the game. Thank you so much! We are already looking forward to phase 2.

Dhiraj Singh - Greytrix Salesforce
Ranger
10/03/2025

Hi Holly (@KDL Enterprises), We want to sincerely thank you for sharing such a thoughtful and detailed review of your experience with our GUMU™ integration. Feedback like yours truly inspires our team because it reflects the very journey we strive to create for every customer—from an insightful demo to a smooth and collaborative implementation. It’s wonderful to hear that the demo not only matched but clearly showcased what you were envisioning, and that the implementation process—with open communication, timely meetings, and clear progress tracking—gave you confidence at every step. We deeply appreciate the clarity and detail you brought to the process as well, which made working together both productive and rewarding. We’re especially thrilled to know your sales team is benefiting from live sales data in Salesforce, while your order entry team is seeing tangible efficiency gains at such a critical point in your workflows. Knowing that GUMU™ is helping your teams succeed in meaningful ways is exactly why we do what we do. Your trust, collaboration, and attention to detail make you a truly valued customer, and we’re excited to continue building on this success as we move together into Phase 2. Thank you again for choosing Greytrix and GUMU™ for Salesforce – Sage 100 integration - we look forward to achieving even more with you in the future!

Really good service

The Greytrix team were very helpful, and their app allowed us to integrate our Salesforce with our on-premise ERP. They were able to connect all the fields we wanted and to apply good data validation and controls. The system is simple enough that my team can troubleshoot most issues ourselves. When we have a bigger problem the Greytrix support is very timely.

Dhiraj Singh - Greytrix Salesforce
Ranger
12/19/2024

Hey Mike (@PetroCard), We want to personally thank you for taking the time to provide us with your valuable feedback regarding our GUMU™ integration of Salesforce with your on-premises ERP. We appreciate your support and are delighted that the system has met your expectations, from connecting the desired fields to ensuring robust data validation and controls. It’s great to know that the system's simplicity has empowered your team to troubleshoot independently while our support team has been able to assist promptly with more complex issues. Your partnership is invaluable to us, and we look forward to continuing to deliver more value to your business. Once again, thank you for your trust in GUMU™ for Salesforce - Sage 100 integration.

Reliable Product and Ongoing Support

The Greytrix team assisted my company integrating our web store to Sage 300. The team worked with us to identify all necessary requirements and offered practical solutions. The GUMU has proven to be very reliable. When issues arise, the Greytrix team is very responsive with support. I highly recommend the product.

Dhiraj Singh - Greytrix Salesforce
Ranger
07/19/2024

Hello Chris (@CSR/AVP Holdings, LLC [DBA PetPawsRx]), Thank you immensely for sharing your review of GUMU™ Sage ERP integration. Your feedback is precious to us, and we genuinely appreciate your time to provide it. We're delighted that our collaboration on integrating your Salesforce Commerce webstore order to Sage 300 has met your expectations, along with the automation to push orders and customer data from Salesforce directly to Sage 300 as soon as the order is placed at your webstore. It's gratifying to know that our efforts to identify all crucial requirements and offer practical solutions have aligned well with your needs. We're pleased that GUMU™ has proven reliable and that our team has been responsive in providing support when issues arise. At Greytrix, we take great pride in our commitment to responsiveness and adaptability to our clients' evolving needs. Your satisfaction is not just a priority; it's our mission. We're dedicated to delivering solutions that not only meet but exceed your expectations, and we will continue to strive for excellence in our services. Once again, we want to express our deep gratitude for your trust in us for your integration needs. It is truly an honor to be your partner, and we are excited about the opportunity to continue providing exceptional service and support with GUMU™ (specifically GUMU™ for Salesforce – Sage 300 ERP).

Great Product + Great Support

This product made our process faster. Also with extra features that needs more time to develop, it made our work a lot easier. Team greytrix shared that they don’t want to take individual credit. Because I can see that every of them is working like a piece of a puzzle and they are pretty good harmonized. This is totally visibly because how good they are meeting the expectations. That's why I would like thank you to all Greytrix team to be in there everytime when we need support and for the great product.

Dhiraj Singh - Greytrix Salesforce
Ranger
05/06/2024

Hi Nur (@MANN+HUMMEL) Thank you immensely for sharing your review of Greytrix Group and our GUMU™ integration services. Your feedback is incredibly valuable to us, and we genuinely appreciate the time you've taken to provide it. We're delighted that our collaboration on implementing the Account import and Monthly Account Financial based on Product Group has met your expectations. It's gratifying to know that our efforts, including integrating additional fields for Customers and Custom Import for the SEI report, have aligned well with your requirements. At Greytrix, we pride ourselves on our commitment to responsiveness and adaptability to our clients' evolving needs. Your satisfaction is our utmost priority, and we're dedicated to delivering solutions that exceed your expectations. Once again, we are immensely grateful for the trust you have placed in us for your integration needs. It is an honor to be your partner, and we are excited about the opportunity to continue providing you with exceptional service and support with GUMU™ for Salesforce - Sage X3 integration.

Great Product and Great Team (Salesforce Integration - SageX3)

I want to thank the entire Greytix team for the effort made in the integration and development of additional functionalities that will allow us to integrate orders from our network of salespeople, who use Salesforce directly into our Sage X3 ERP. The Greytix team has responded to all our requests and queries within the indicated deadlines and in a precise manner, and they have solved the incidents that have appeared during the implementation period. I would recommend Greytix, without hesitation, to lead the implementation of the connector between Sage X3 and Salesforce.

Dhiraj Singh - Greytrix Salesforce
Ranger
12/19/2023

Hey Ismael (@Belda Lloréns Yarns), we wanted to extend our sincere gratitude on behalf of the entire Greytrix team for your kind words and positive feedback. Your acknowledgment of our efforts in the integration and development of additional functionalities is truly appreciated. We are delighted to have played a role in generating Orders with designated Salesperson assignments and the inclusion of line items according to their Order Types. It is satisfying to know that we have fulfilled your needs, including the integration of additional fields for Product Inquiry through various web services and real-time data retrieval for Customers across different nodes. Additionally, we have made modifications to your Partner Portal in Spain to incorporate additional information from Sage, and updates from the Partner Portal are seamlessly pushed back to Sage. Your appreciation for our team's responsiveness, precision, and problem-solving during the implementation period is truly meaningful to us. Working with you has been a pleasure, and we feel honoured by your positive recommendation. Your cooperation and engagement as a client have been exemplary throughout this journey. Thank you once again for your trust in the GUMU™ for Salesforce - Sage X3 integration.

Great Product & Support

Our company has been using GUMU for years. As our business has evolved and we have added new capabilities, integrations, and data needs to our IT infrastructure, the Greytrix team has done a great job of helping us identify solutions to resolve any changes or challenges we've encountered quickly - from minor field mapping updates to new, complex data flows. Even though we operate with a 9-hour difference in time zones, Greytrix is very responsive to communications and makes time to jump on a call for any items that require it at a time convenient to our team. A special thank you to Pritesh Bhavsar, who has been instrumental in overcoming several recent challenges to ensure we are able to achieve efficient automated data flow and accuracy with our newly launched ecommerce system. I would highly recommend GUMU and Greytrix.

Dhiraj Singh - Greytrix Salesforce
Ranger
12/19/2023

Hi Mike (@Armor Express), we deeply appreciate your positive feedback on GUMU™ Integration Services. Our team is keen on providing robust support, ensuring seamless Salesforce integration. It's rewarding to hear that GUMU™ Integration has significantly improved your team's (easy) access to Sales Orders in Salesforce, additional status updates from Sage's Current and History tables. Further our collaboration extended to enhancing your Salesforce experience by integrating Invoice and Invoice Tracking information from Sage100, facilitating smooth Order Promotions transfer involving over 200-line items and updating already promoted order line information from Salesforce to Sage. Enhancement to integration for transmitting secure payment details to Sage (for processing via Paya directly from within Salesforce) and restricting the re-entering of card information from Salesforce to the Sage Payment module, demonstrated a positive and robust experience. Our commitment to your success is unwavering, and we look forward to continued support and introducing additional features. Ongoing, transparent communication, exemplified by our weekly meetings, is crucial to understanding and implementing GUMU™ Integration. Thank you for trusting GUMU™ for Salesforce – Sage 100 Integration. We're eager to continue this journey and enhance our collaboration further.

Highly Recommend

The Greytrix team is amazing and was extremely reliable and thorough during our integration process. They respond quickly and are available to coordinate calls as often as needed to be sure all requirements are clear and functionalities are working as expected. They went above and beyond in making sure that our goals were achieved so that our team could fully leverage this implementation to grow our business. They also successfully implemented GUMU alongside a separate sync to Magento while keeping the data and views clean. The GUMU product has worked very well and is consistently syncing accurate data without any issues. Greytrix is highly committed to delivering a great product and it's been a pleasure working with them.

Dhiraj Singh - Greytrix Salesforce
Ranger
12/14/2023

Hi Lauren (Maximma - A Division of Panor Corporation), Thank you sincerely for your kind words; your positive feedback means a lot to us. The entire GUMU™ Integration Service team is dedicated to providing robust support and ensuring the seamless integration of Salesforce into your existing processes. We're thrilled to learn that GUMU™ Integration has significantly improved your team's access to comprehensive sales history data within Salesforce CRM. Beyond that, the GUMU™ platform seamlessly integrated all three (business critical) systems - Magento, Sage 100, and Salesforce. This comprehensive integration architecture not only streamlines data synchronization but also empowers your sales representatives with valuable insights like the feature allowing visualization of account geo-locations on built-in maps adds a new dimension to your business process. These changes enhanced the user experience by providing a coherent view of integrated order data through diverse Salesforce dashboards. Our commitment to your success is unwavering, and we look forward to continuing our support and introducing even more value-added features to enhance your business processes. We believe that consistent communication, as demonstrated through our weekly meetings with the GUMU™ support team, is key to understanding and successfully implementing GUMU™ Integration. Thank you once again for your trust in GUMU™ for Salesforce – Sage 100 Integration, and we're excited to continue our journey together.

The software works as expected once setup and integration is complete.

The GUMU (Greytrix) group has been very helpful getting our integration up and running. It's a bit more expensive than the original per-user price shows, and a bit cumbersome to work with, but the support team is very responsive to requests or issues and the software links our systems as needed.

Dhiraj Singh - Greytrix Salesforce
Ranger
06/16/2023

Hey Jeremy (@Elastec), I would like to extend my heartfelt gratitude for taking out time to share your review about Greytrix group and our GUMU™ integration services. Your feedback is immensely valuable to us. We appreciate your acknowledgment of our support team's responsiveness and their dedication to addressing your requests or issues promptly. Our team takes great pride in providing exceptional customer service, and we are pleased to know that their efforts have been recognized. We understand that the pricing may have exceeded your initial expectations, but that’s all because of the custom changes/work (like the different ERP data specific layouts changes to Sales Order object based on user profile’s & also changes to the real-time screen of customer to meet your specific business needs), which are not part of standard offering of the integration. We strive to deliver a solution that not only meets the client’s expectations but exceeds them in terms of functionality, reliability, and overall performance. And firmly believe that the pricing of our product & service is justified by the quality and the level of support provided to our valued clients. We truly value your partnership and appreciate the opportunity to serve you. We remain committed to delivering seamless integration solutions that meet your teams needs and exceed all your expectations. Thank you once again for your honest feedback and the trust in Greytrix and GUMU™ for Salesforce - Sage 100 ERP integration.