Epicor (v9, 10, P21, & Kinetic) SYNC

Very helpful team with the knowledge to connect these systems

Commercient has been incredibly valuable in connecting our ERP to our CRM, a process we our technical team didn't have the capacity to handle ourselves at the time. Throughout our project, every member of the Commercient team was extremely supportive and went the extra mile to assist us. I recommend Commercient to anyone looking for a solution to streamline certain business processes.

Very critical component of our business infrastructure

Commercient is deployed in our environment to bi-directionally sync Salesforce with our ERP system. The product works very reliably, and support issues are addressed very promptly. Having this sync architecture in place allows our users to consume source data truth mastered by the proper software - whether it's Salesforce or our ERP. It has been very critical in streamlining our operations - especially from and order processing / order booking standpoint.

Reliable sync and good customer service

Commercient has been instrumental in maintaining consistent data between our Salesforce and Epicor systems, providing us with a reliable and efficient sync. The dedication and support from team members Sudha Kamble, Tessha Perez, and Thomas Foster has been exceptional—they're always ready to help and available for discussions. I would confidently recommend Commercient for their reliable syncing solution between ERP and CRM systems, and their remarkable customer service and support.

Quality integration after upfont work

There were some obstacles that had to be worked through during implementation, but the Commercient support team was very quick to respond. Now that the implementation has been completed, the integration runs smoothly and is essentially hands-off.

Excellent Support

Commercient was very supportive both during and after our implementation. Highly recommended.

Excellent customer support

We implemented Commercient at the same time we implemented Salesforce to bring data like accounts, assets, orders, invoices, etc. from Epicor P21 in a one-way fashion. Since then, the sync is very reliable and we always get an answer in the than 24h from the customer support which are the same team who helped us during implementation. Commercient is a trusted partner and we are happy to have them on board ! One advice for implementation : Since Commercient is based of a '' standard '' Epicor system you need to have a good mapping and understanding of any custom fields you added in the system. The more you master your database, easier the implementation will be.

Commercient is a Game-changer

Commercient has been crucial in linking our product database seamlessly with Salesforce and Epicor 10. We are easily able to allow our sales teams to directly view customer information, sales history, invoicing, and more. We rely on constant and updated information flow and with Commercient, we can do just that. Great tool.

Easy solution to sync ERP and CRM

We've been using Commercient to sync our data between EPICOR ERP 10 and Salesforce since 2017. It seamlessly sync's our ERP data (customers, products, invoices, etc.) to Salesforce. For us, it really was set it and forget it. After the initial set up, the information syncs effortlessly. I definitely recommend Commercient. This is still working great to date!

Excellent fit for us!

Commercient was able to create a customized synchronization from Epicor, our ERP system, to our Salesforce org allowing our various teams access to customer demographics, sales orders, and invoices, as well as the creation of custom reporting and dashboards. The customer service we receive is timely, accurate, and flexible allowing our organization to easily make adjustments on the fly and remain agile.

P21 Sync

The sync brings every field I need. It works seamlessly with Epicor.