Akita

Additional Details

Akita helps businesses retain customers. We connect to the cloud-based business applications that businesses use including: * Customer Relationship Management (CRM) * Helpdesk & Customer Service * Email * Marketing * Project Management * Accounting * More Akita provides businesses with a dynamic timeline of customer interactions, containing data from every department in the business. We surface the most important information, alerting account managers to important customer interactions such as paid or overdue invoices, open help desk tickets, and project activity. Finally, we analyze customer data to provide an actionable, prioritized list of at-risk customers. This allows businesses to focus on the most important customer at any given time. Akita is an innovative product that: * Integrates in seconds with dozens of popular cloud-based, software-as-a-service applications, * Requires no data entry, * Includes data from every business unit, * Has virtually zero setup costs. Akita provides enterprise-grade customer intelligence to businesses that lack the resources or expertise to implement an in-house customer retention strategy.