Sofigate Oy

We worked with Sofigate to implement Salesforce Revenue Cloud Advanced, and I’ve been very happy with how the project went. Our goal was to streamline our quote-to-cash process and improve visibility into revenue, and Sofigate helped us do exactly that. They were professional, easy to work with, and clearly knew the Salesforce platform inside out. The project stayed on schedule, and we went live when planned — which is always a good sign of solid project management. Since the go-live, we’ve already seen smoother quoting, fewer manual steps, and better reporting. Overall, it was a very positive experience. Tip for others: Be clear on your priorities early and make use of Sofigate’s experience — they really know how to get the most out of Revenue Cloud.

Very good experience. Capable and placing customer interests first. A pleasant collaboration and we god the results done within time, on budget and according to customer expectations. Solid 8/10

We have Nonprofit Cloud, Experience Cloud and Marketing Cloud. Sofigate is a professional and dedicated partner. They work tirelessly to get the solution to the desired state and contribute ideas.

They are really good!

Working with Sofigate has been smooth. The experts have listened to our needs and they have suggested suitable solutions for us, which were also put into use quickly.

We looked for a partner to assist and guide us through in our change of CRM system from old to new and modern one. Sofigate made very good impression from the very beginning. We are non-profit organisation and do not have our own IT department, nor much knowledge about it, but they convinced us already during the sales process. They never underestimated us, but helped us patiently through every aspect in our process and we never felt lost even though we did not maybe have all the knowledge in the first place. Their way of leading the project and project management skills were very helpful for us, saving us a lot of time. We are still adapting our use of Salesforce with their help. We started with the Nonprofit package and Sales cloud and will take in features while we learn. I personally, as lead of the project from our side, valued their timely actions, way to keep what was promised, the project leading skills (taking away pressure from myself) and all the time the great attitude towards us, polite and friendly. If I would need to choose again, I would choose them, no doubt.

Excellent, flexible and fun team work from start to finish. Project was completed on time and within scope.

Our aim was to determine whether it would be feasible for us to move from Sales Cloud to NPSP. Overall we were extremely happy with the quality of work and especially the way we worked together to achieve the desired results. The communication with us and our other partners worked superbly. The work was done in a punctual way and the resulting documentation left nothing to be desired.

Our need is to make more efficient use of our customer data. So we need a modern marketing automation tool. In addition, we wanted to change our membership register and magazine subscription system. The production environment is now in our use, but the actual implementation will be done in the spring of 2022 when we get the membership register completed. Now we use a nonprofit success pack, Marketing Cloud and Program Management. Later, we will use the Customer Portal and tools to manage volunteers. Our partner has shown the desire and skill to implement the qualities we want. Their development team is young but equipped with excellent customer service attitude.

It´s easy to work with our partner.