GoFundMe Pro for Salesforce - Base with NPSP compatibility

The "new" has worn off - unresolved issue for Safari on mobile devices

After two years with Classy, we finally identified a problem with ticketing pages that had frustrated donors. On safari, on mobile devices, donors can't add tickets to shopping carts when the screen is horizontal. This explained so many phone calls from exasperated patrons; yet, after a month, the issue is still not resolved and Classy's support is silent. They have removed phone support and chat support says "no one is available." Now, I'm concerned that my organization is too small or Classy has gotten too big to support its customers.

So far so good!

I've really liked Classy's integration with Salesforce so far. It was relatively easy to set up and customize. We used to use Click&Pledge and the campaign set up and mapping to Salesforce is much more simplistic and straight forward. Would recommend!

The Measuring Stick

Classy is simply the measuring stick for all others providing similar services. Their customer support is phenomenal. I typically receive a response and a solution to any problem I present within the same business day. Everyone is friendly and truly cares about helping your organization succeed and see the world improve one organization at a time. The platform itself is so simple to use and automate that a child could use it. The integration with Salesforce is absolutely clutch for capturing real-time data without any "dead-time" or lag. Don't waste your time with any other product.

Great customer service

We've really enjoyed working with the Classy team. As a smaller nonprofit, both time and financial resources are finite, so I very much appreciate the quick and thorough responses of the Classy customer service folks. it's clear they know their stuff and can walk even a layman through the process. Thanks so much!

Salesforce + Classy = Best System Integration Possible

I'm biased, as we started all of our systems with Classy at the forefront of how we raise funds, specifically in a P2P manner. But, Classy separated themselves with unreal customer service (shout out Jo and the customer support team) and clear guidance on how to take next steps to grow as an organization. They knew what do do even when we didn't. One of those vital pieces was an upgrade in technology, to get a better grip on our data. Our problem was the resulting data that we couldn't mesh together with how we gave grants, which is a difficult and cumbersome process. The result: integration of Classy and Salesforce, which has been one of the best technological advances we've had at the Vs. Cancer Foundation. All data from Classy is now in one place, along with our leads, grants, etc. The Classy folks are the best, and their product is one of the greatest available. Props to making our mission achievable. More kids are beating cancer because of Classy, and that is what we are proud of.

Great Support and Great Salesforce Integration

I am always happy to suggest Classy for any nonprofit Salesforce customer looking for a peer-to-peer fundraising. Their support is great and they are constantly improving their Salesforce integration based on requests and feedback. I wish more companies did the same!

Good architecture, good product, good support, good team

The Classy-Salesforce integration has brought the power of big data to small and medium-sized nonprofits like ours. Organizations can’t afford not to leverage this opportunity. Support with back-end matters is always strong. Their consultants are strong as well -- they are best-of-breed fundraisers themselves, and they understand our mission, our program and our fundraising objectives. By putting the Classy peer to peer tool in the hands of our constituents we are tapping into never before realized sources of funding. I don't give five stars to anything, because I'm just cranky that way. But Classy earns it.

Solid technical integration, great thought leadership

Though the appexchange listing is new, the Salesforce integration is not. The development team at Classy has been listening to feedback from consultants for the past two years and continues to deepen and improve the Salesforce integration, which is straightforward to setup. The fundraising pages are beautiful, mobile-responsive, and easily created by non-technical folks. But where I think the Classy team really shines is their thought leadership on fundraising for nonprofits. Through their extensive writing and collection of research I've learned the value of recurring donors and the need to make donor pages simple - and I continue to learn. Great product, great team.

Very good customer service, solid SF integration

For organizations that will use Classy enthusiastically, it is a great product. The integration with SF that I've experienced is solid, and when issues cropped up, we got attention from the right people. I have definitely recommended it to people and will continue to do so.

A+ People and Product

Classy allows non-profits of all sizes (including a one man show like neversettle.org) to create beautiful fundraising pages that look great on mobile. Their web interface for admins is easy to use and doesn't require a line of code. Also, their app is fairly easy to setup even for a Salesforce newbie like myself. Classy really differentiates themselves with their people. I have personally met both founders and most of the management team. They are passionate about empowering non-profits to share their story and reach more donors. What more could you ask for?