Tavant Warranty On-Demand

Tavant Warranty on Demand with Salesforce

Tavant Warranty on Demand is definitely the right choice for our company's global warranty platform. Some regions of the world in our company have using it for years while others are in various stages of transition. The entire process from discovery to realization along with subsequent upgrades are professionally managed. TWoD robust rules engine is highly configurable and has been adapted to the nuances and complexities of each region large or small. I would highly recommend you consider this solution for your business.

TWoD Salesforce Implmentation

During the entire project – from Discovery to implementation – the Tavant team played a crucial part in digital transformation of the Warranty & Claim process. The dedication of the team and ability to comply to our demands and make customer specific changes to the product, have made the acceptance and adoption by internal and external users relative seamless. Positive feedback has been provided by users and the transition has truly upgraded our warranty & claim processes. Furthermore, Tavant also provides a clear digital roadmap to even further improve business processes and become more data driven and put the customer at the heart of the service operation.

Tavant Warranty on Demand with Salesforce

The Tavant team has been very professional and easy to working with. We are rolling out TWoD globally and I feel that they have listened to each of our Regions and adapted the system to work for each Region specifically. They are quick to respond to issues and questions that we have. The Regions that have rolled out with this system have been very pleased and found the system to be user friendly. Our dealers were a little concerned at first having used our old system for years and are very pleased with the upgrade with TWoD and it has exceeded theirs and our expectations. Highly recommend Tavant Warranty on Demand as you won't be disappointed.

Experienced Implementation Partner

I highly recommend Tavant WoD products for companies looking into implementing a solid and seamless warranty systems. Tavant as an implementation partner has been very helpful and supportive in all areas of project cycle. The knowledge, skill and experience they bring makes the whole ride even more smoother. I have closely worked with Tavant on Warehouse Management/Parts Returns module and they have been very professional through out.

Tavant Implementation

Together with the team we did a introduction of the TwoD-system for our business. Involvement of our key-users in the countries helps us to implement this product to the market. Feedback is from many dealers (who are also using different claim system for other OEM) that it's easy to deal, customer friendly.

Best in-class Product and a great team!!

Highly recommend Tavant TWOD product. Highly configurable and has all the core & advanced capabilities that met our complex requirements/needs and made our decision easy to make their product our strategic solution. Tavant's team is very professional to work with. Their transparent communication style helps us collaborate with ease and gains trust within any organization. Overall, our dealers & internal team are fully satisfied with our warranty solution and made us exceed their expectations with the new strategic solution.

Tavant Warranty on Demand with Salesforce

The Tavant team is very professional and dedicated to their clients. The Tavant Warranty on Demand solution is now being rolled out globally and is seen by our internal and external users as a very user friendly system. This system has robust rules and dashboards that can be owned by the business to drive more automation on claim approvals. Utilizing this system we are getting better feedback and functions to support product reliability and also supplier recovery. Looking forward to continue working with Tavant on growing our solutions.

Tavant Development team

Within Global Services department we have had a 7-week-cycle and it has been a pleasure to work with the development team of Tavant who has always supported us through the whole cycles since the implementation. Development team is highly professional and dedicated. Looking forward to working with development team colleagues in 2022. GS IS Manager - Trimble Inc.

Tavant Warranty On Demand Salesforce solution

The Tavant Warranty On Demand Salesforce solution was implemented for one of our business region first. It is proven to be our strategic Global solution for all regions. Dealer user and Business users are very happy with the product. Tavant is a very good partner to work with. They are very knowledgeable with product and the Salesforce platform. The Claim process is very fast with numerous API's, integrations, regional specific rules and approvals in place. The Tavant product solution is scale to cater our highly demanding business process. The Tavant product team and support teams are very supportive and flexible to the customer needs.

Great Product and a Great Partner

We were in need of an upgraded warranty solution to handle increasing business needs and Tavant's TWOD platform really hit the mark. Combining a knowledgeable team with the Salesforce platform has really helped accelerate us into 2020 and beyond. More than one year later, we are still rolling out new and innovative features to continue to meet our growing needs. Now that the rest of the company has seen the power and agility this product brings, they all want a piece of it too.