Genesys Cloud CTI Adapter | CTI, Omni-Channel, HVS, Dialer
This integration reaches end of life on 2/28/28. Contact your Genesys AE.
Security
- Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
- Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
- Current Version
Version History
| Version | Release Date |
|---|---|
| v5.4.0 | 10/15/2026 |
| v5.3.0 | 08/25/2026 |
| v5.2.0 | 07/16/2026 |
| 10 more versions | |
| v4.14.0 | 04/24/2023 |
| v4.13.0 | 02/21/2023 |
| v4.12.0 | 08/26/2022 |
This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.