Free The GoToAssist Remote Support for Salesforce AppExchange integration package is provided free of charge. In order to utilize the GoToAssist service, an active trial or paid Citrix GoToAssist Remote Support account is required.
Instantly deliver remote support to your customers' computers with a simple click from a Salesforce case. Use GoToAssist Remote Support, the leading remote support tool, to resolve tech issues, improve customer satisfaction and reduce support costs.
By downloading the GoToAssist Remote Support for Salesforce from AppExchange, you automatically agree to the terms and conditions stated by LogMeIn, Inc. To view LogMeIn, Inc. Terms and Conditions, visit https://secure.logmein.com/home/policies/terms-and-conditions.
We show Salesforce accounts that are linked to Trailblazer.me and have the Manage Billing permission. If your account is missing, check that you connected the account to your Trailblazer.me profile. Then verify that you’ve been assigned the Manage Billing permission in the related org.