Salesforce Chatter Dashboards

Additional Details

Install the package to access these dashboards and their source reports: ● Overview - View overall Chatter adoption with detailed metrics and monthly trends. ● Adoption by Department - Monitor group adoption by department with membership and engagement metrics in groups, user profiles, and topics. ● Files - Monitor content creation and user engagement, such as the top files, trending content, and the top contributors. ● Groups - Monitor feed and member activity in Chatter groups. ● Management - Track unanswered questions and posts in groups and user profiles, group growth rates, and the overall health of your groups. ● Q&A - Track recent activity for questions, answers, and the best answers posted in groups. ● Topics - View topic taxonomy and monitor topic assignments, including the most assigned topics and the top assigners. ● User - Track recent activity for questions, answers, and best answers posted on user profiles. You can also create customized reports using out-of-the-box groupings such as department, country, role, or profile. To ask questions, visit the Salesforce Success Community at http://sfdc.co/bA3wEb.