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Salesforce Chatter Dashboards

Dashboards and reports for managing and monitoring Chatter

Overview

The Salesforce Chatter Dashboards package helps monitor and manage Chatter adoption and engagement in your organization. You get 8 dashboards, 9 custom report types, and over 130 reports.

1 of 8

Install the package to access these dashboards and their source reports: ● Overview - View overall Chatter adoption with detailed metrics and monthly trends. ● Adoption by Department - Monitor group adoption by department with membership and engagement metrics in groups, user profiles, and topics. ● Files - Monitor content creation and user engagement, such as the top files, trending content, and the top contributors. ● Groups - Monitor feed and member activity in Chatter groups. ● Management - Track unanswered questions and posts in groups and user profiles, group growth rates, and the overall health of your groups. ● Q&A - Track recent activity for questions, answers, and the best answers posted in groups. ● Topics - View topic taxonomy and monitor topic assignments, including the most assigned topics and the top assigners. ● User - Track recent activity for questions, answers, and best answers posted on user profiles. You can also create customized reports using out-of-the-box groupings such as department, country, role, or profile. To ask questions, visit the Salesforce Success Community at http://sfdc.co/bA3wEb.

Categories

Business Needs
Chat & Web Conferencing
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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