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HeyWire Business Messenger — 2-Way SMS for Field Service and Customer Management

Create better, more personal customer relationships with 2-way SMS texting!

Overview

HeyWire Business Messenger adds 2-way SMS texting to your EXISTING business phone numbers. Sales, service and other professionals can easily send and receive SMS texts from their desktops and mobile devices, and save SMS text conversations to Salesforce.

See How HeyWire Business Messenger — 2-Way SMS for Field Service and Customer Management Works

ENGAGE FASTER! 90% of all SMS text messages are read within 3 minutes! And SMS texting has a 45% response rate to email's 6%. Improve personalized customer engagement using Business Messenger (BM) Desktop while in the office and BM Mobile while on the go!
BUILD STRONGER CUSTOMER RELATIONSHIPS! People prefer text messaging, and text 5x more than call! SMS texting is personal and "in the moment." With BM, save all SMS text conversation history into Salesforce to drive analytics & improve customer outcomes!
CLOSE MORE SALES! Sales prospects who are sent text messages convert at a rate 40% higher than those who are not sent any SMS text messages! BM is fully integrated with Salesforce - text with your Salesforce Contacts, Leads, Opportunities and more!

HeyWire is the leading SMS provider for businesses with enterprise grade applications and SMS network that's handled over 8 billion messages and counting - allowing you to text with customers using your existing business and 1-800 phone numbers. FEATURES ✔ Text on your EXISTING business & 1-800 numbers ✔ Salesforce App Cloud integration ✔ Text from your office desktop and mobile devices ✔ Standard SMS messages - no customer mobile app needed - they just text to the same number they call you! ✔ Send outbound SMS texts to engage Salesforce contacts, leads, etc., and receive inbound texts from your customers ✔ Support multiple, simultaneous, 2-way SMS text conversations ✔ Save all SMS text conversations to Salesforce contacts, leads, person accounts, etc. ✔ Capture data for customer feedback & analytics ✔ MMS picture messaging to send/receive customer photos ✔ Add a click-to-text feature to your website ✔ Mobile App integrates with Salesforce1 for sales productivity ✔ Easy registration process text-enables your existing business phone number automatically ✔ Complete SMS solution, no other app or subscriptions required - HeyWire brings the entire solution stack!