Concord Signature – e-Signature with Google Docs

Great Value but beware

Thought I'd provide a recent review. Some of this is mentioned on their document app page as the two go hand in hand for most people. It's one of the best values you'll find. It works quite well. I would recommend provided you are ok with the following: It uses Google docs for templates. As such you have to have a google account and people you send a document to must allow access to google drive (there are many companies that restrict this). It is a challenge to work with certain features. For example, I'd like to disable comments on the document. There is a checkbox for this when generating but getting it default as checked is not simple. We've had some other similar challenges. Customers can access a PDF version prior to signing. This leads to some trying to send that with their own signature added verses the eSign...not ideal! It appears possible a document can be signed but if anything in your SF org interferes with the process (eg. flows) it may not save the document! It will not exist anywhere. Not sure if other solutions offer a web portal or other safeguards but worth mentioning. Also note that Concord fairly recently bought this (from Opero) and there doesn't seem to be much on their site about it. Support has been helpful but previous documentation is hard to find - perhaps that improves as the merger completes. Overall its a really good value and while the 'big names' in doc and esign likely offer a lot more most people don't need all the fluff and definitely don't need the exorbitant costs.

Easy to use & great support!

My organization switched to A5sign after experimenting with multiple other document/esign tools. Setting up and configuring A5sign for our specific needs took some practice but with the robust user guides we felt like masters of the platform within a couple of weeks. Additionally, whenever we've experienced an issue that we couldn't solve on our own the support team has been able to determine and implement a fix for us rapidly.

Easy to use, does the job, amzing customer service!

We've been using both A5 Documents along with A5 Signature for over a year now and we just love it. It does exactly what we need without all the extra fluff we'll never use. Our overall experience has been great and the customer service is really wonderful.

Great product, easy to configure, good documentation.

This product is easy to use, especially if you are already using google docs for any of your file storage or other documentation. Took less than a day to create a template, add in the salesforce logic, configure the eSignature add-on and push out as a live feature for users in our org. Pricing is VERY reasonable compared to their competitors. 5 stars.

Game Changer at a great price

After configuring A5 (formerly RS) Documents app for generating quotes, it was a no brainer for us to also go for A5 Signature. Both tools work together seamlessly. No code required and no minimum user count. We implemented it ourselves and their customer support team was always happy to help out. We'll never look back. Highly recommended!

So Easy to Use

RS Signature is a slick app, making it easy to modify and send electronic agreements. We use RS Documents to generate the contracts based on account info and opportunity products. Then we send the agreements with RS Signature. So quick and easy.

E-signature made easy

I have installed most of the e-signature Apps on the Appexchange. This one is the simplest a most efficient App of all. Combined with RS Document App, you can easily send merged documents from any objects in a few clicks. Support from the Rasmey team is outstanding. App is quite affordable as well.

Great app at a great price

This is the second app that I've bought from Ramsay Solutions. As a small business owner, Docusign didn't have a solution that would integrate into Salesforce so I went looking for an alternative. I was able to try out the RS signature app for free, and had it up and running in a couple of hours. I now have a really slick automation going where I generate proposals in RS Documents and send them for signature in RS Signature and can easily track when the proposal is opened and then when it is signed off. I have been in touch with Jemma a couple of times with questions and have been really happy with the level of support that I have received. I love this product.

very good - love it

very good - love it

Move over eSign, there is a new dog in town!

Easy to use. Won't break your pockets. Increases efficiencies. Automation of agreement signing. Less time spent sending agreements manually and more time spent selling!