Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Config Workbook

Salesforce metadata, at your finger tips.

Starting at $50   USD/per org/month

Discounts available for nonprofits

Try It
Industries
Horizontal Product
Business Need
IT & Administration
Admin & Developer Tools
Audit & Compliance
Requires
None

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
4.29
Lifetime average
Showing 10 of 169 Reviews
Sort by

Request for Contact

I have been trying to contact the support channel using the support@cwbtool.com email but have not received a response for several months. Can someone please contact me regarding our subscription? My email is rnicholas.stainback@brkl.com.

Xenia Chilkowich
Double Star Ranger

This is a must have analytics tool

Config Workbook fills so many Salesforce voids. The ability to quickly analyze information around metadata, usage and other critical setup items has been invaluable. The price can't be beat and their customer service is responsive and quick. This is a must have for your Salesforce toolkit.

An exceptional tool - must have!

There are so many great applications for CWB, too many to list... One very helpful and practical use, mass update field help/hover and description details. Support folks are super :) What you get for the price is so great!

Impact Analysis

This app is very helpful but we identified issues with impact analysis. The report take lot of time to run and also seems to be pulling all the components where the API name is found but fails to confirm if it truly belongs to the object where the analysis is being run. Unable to get in touch with the developers. Please help!

Xenia Chilkowich
Double Star Ranger
06/25/2024

I have also struggled with Impact Analysis.

Very helpful in analysis!

This tool is amazing and I use it for a lot of my everyday tasks. It really helps analyze metadata that would be very difficult to manually go in and check on (such as analyzing profiles and permission sets).

Great Tool

The CWB tool has been absolutely great. And has become invaluable to me. It makes some Admin tasks much easier and much more efficient. The Dev's are adding more functions/features to the apps on a regular basis. Highly recommend.

Valuable tool

The utility of this tool is indisputable. The implementation is still a bit lacking, however.

Responsive Developers Who Keep Adding to a Tool That already adds value

Wanted to update my previous review as the developers have now fixed most the error outs. They continue to add new features that are useful to our maintaining our org and we will continue to be subscribers to their app.

Aaron Clancy

Great Tool that is being actively developed

Update July 14 2021 - After I emailed support they added the ability to save your filters! Very responsive. They also have been working on reducing how often and how disruptive the erroring out is so that is getting better all the time. Hopefully soon they move everything to batch jobs so the errors go away completely. I would now recommend this and we are starting to use our paid version. Looking forward as they continue to add features! Original Review: It errors out and even worse it resets all the filters you set. It's not usable in it's current form for the paid portion. If the paid portion was fixed I would recommend paying for it. As is, the free parts are the only parts that are worth using and they are pretty good. To fix they need to: 1. Move everything to chained batch jobs so the errors never occur. 2. If an error is encountered do not redirect the user to a new error page. Instead display the error on the same page and keep the filters the user has entered (it can take upwards of 15 mins to set the filters everytime). 3. Let us save and load our filters.

Jody Mycka
All Star Ranger

One of the best tools!

We use this app often for data analysis. For example, it allows you to pinpoint which fields are not used on the page layouts or compare profiles. This tool will make you more of an awesome admin!