Eigen X

Eigen X has always done what I have asked or requested in a timely fashion. I have a dedicated project manager who facilitates the involvement of other Eigen X experts as needed, depending on the project we are working on. I am also kept informed of the billing on the current project.

We are extremely happy with the EigenX team and value the relationship. We recommend them to other businesses who are interested in using Salesforce.

The Greater Philadelphia YMCA greatly values all of the work accomplished together with the EigenX team -- it contributes to the mission of the Y, and every SOW brings us to a better place. I want to especially call out the Marketing Cloud scope of work for producing great results, and building our capability at the same time.

They are very attentive to our needs and listen to our issues and find a solution that fixes the problems. Very happy with the service .

Eigen X is thorough, thoughtful, and efficient. They consistently deliver builds that exceed my expectations and are always thinking about scalability. I can't recommend them enough!

They're amazing to work with! Always answering our questions and willing to provide training if needed. So grateful to have them! Truly an asset!

They are very easy to work with and provide us with the technical support and know-how we need to manage and adapt our CRM.

EigenX has been an amazing partner! They took the time to learn our business to make the product work for us. We are thrilled that we got partnered with them.

Prospective clients should know that working with this partner was genuinely a standout experience for our team. Their expertise was evident from day one, and they operated with a level of independence that required no hand holding, which allowed the project to move efficiently and stay focused. Having a single, consistent point of contact made communication seamless, and the overall collaboration felt smooth, organized, and highly productive. We came away from the engagement with a strong appreciation for their professionalism and the value they brought to the process. Based on this experience, we would absolutely welcome the opportunity to work with them again. We’re also interested in learning more about the full range of services they offer beyond commerce, as we’re always looking to build relationships with strong, reliable partners.

We initially engaged EigenX for a Tableau integration and later partnered with them on additional projects. A key effort involved connecting a third-party platform to our highly customized Salesforce instance. Despite the software’s limited API, EigenX leveraged Salesforce native tools and Informatica to deliver a seamless integration. Their technical expertise, persistence, and clear communication ensured the project’s success. EigenX proved to be a collaborative and reliable partner throughout the process.