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QMan SMS Hero - Add Powerful Messaging Capabilities Directly Within Salesforce
Faster & Cheaper Communication with Better Response Times
Overview
Real-time two-way messaging with contacts/leads/users ● Text message to case creation/update/status ● Easy two-factor authentication across your business ● Automated outbound messaging ● Standard #s or Short codes ● Supports SMS, MMS, & soon WhatsApp!
See How QMan SMS Hero - Add Powerful Messaging Capabilities Directly Within Salesforce Works
MESSAGING: THE BEST WAY TO COMMUNICATE Any way it's measured, messaging is the most widely used communication channel in the world. It is also the fastest & cheapest way to communicate. Customers prefer messaging over all other forms of communication.
QMAN ADDS POWERFUL TEXT MESSAGING TO SALESFORCE QMan SMS Hero adds powerful, flexible & affordable text messaging capabilities to Salesforce. It is highly configurable & full of functionality. Use it with any standard or custom Salesforce object.
EASY TO INSTALL AND CONFIGURE Use standard phone numbers, 800 numbers, or short codes. WhatsApp numbers coming soon! Installs in minutes with NO development, or professional services needed. Click the Watch Demo button to see it in action!
● SMS CONVERSATIONS Real-time two-way messaging conversations from Salesforce with any SMS capable phone number in your org. Multiple conversations & collaborate with group conversations. Send outbound attachments and use Quick Text. Works with any standard or custom object. ● TEXT 2 CASE Customers create/update/get the status of cases by simply sending SMS or MMS text messages from any standard text messaging app. Customers don't need Internet connections or chat software to get the help that they need. Configurable auto-responses and case routing. A must for customers that need help while in the field! ● SMS AUTH CODES Easily implement two factor authentication (2FA/MFA) & better caller verification processes. Issue/validate auth codes directly from Salesforce or use it with external systems with the built in web services. Use it to help meet your PCI or HIPAA 2FA requirements! ● SMS NOTIFICATIONS Integrates with Process Builder to automate sending of messages to contacts, leads, or users based on criteria that you set. Works with any standard or custom SF object. Automate sending alerts, appointment reminders, confirmations, etc via text message.
Categories
- Business Needs
- Agent Productivity
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
