Lockbox LIMS (Laboratory Information Management System)

I can't think of a better way to build a lab

Working for several commercial clinical labs throughout my career, I've been plagued with data being siloed across functions. The CRM system would have some information, the LIMS would have different and duplicate data, and the same went for Billing, Client Services, Medical Affairs, etc. As a result I and my former colleagues would have to work ridiculous hours, under pressure, trying to locate, verify, and organize data across multiple systems. Customer experience suffered as did morale. After living through this a few times I said to myself, "If I'm ever in the position to build a lab from scratch, I will make sure the LIMS shares data with the CRM and other systems." I was recently put in this position and as a Commercial employee I started by instituting Salesforce as a CRM system. I searched to see if a LIMS existed in the AppExchange that ran on the Salesforce platform figuring someone had to have created something, and lo and behold I found Lockbox LIMS by Third Wave. Working with my Lab Operations and Client Services colleagues we have been able to build out our LIMS and CRM system quickly and efficiently. The team from Third Wave is exceptionally knowledgeable and skilled in understanding laboratories holistically and they've enabled us to build a LIMS and CRM that are tailored to our needs. I highly recommend Lockbox and Third Wave and I couldn't think of any other way I would want to set up a lab.

An excellent produce delivered by a highly profressional and knowledgable team

I was tasked with quickly developing and implementing a LIMS for my small biotech reference lab, with very limited internal resources. It was a very difficult proposition for me.... Thankfully, one of my colleagues in marketing ran across Third Wave as a potential external resource to help with my problem, and we quickly realized that they were experts in exactly what we needed. After we saw the functionalities of the Lockbox App, we knew that it was exactly what we wanted. Working with the development and implementation team has been a really great experience. They are exceptionally knowledgeable about both the Salesforce platform and how to use it specifically for a LIMS. They have always been professional to work with; they respond quickly to all communicaations, they always deliver on time, they are very friendly and easy to work with, and (the most important) they always deliver a high quality product that meets our needs. If you are looking to develop and implement a LIMS, I cannot recommend Third Wave enough. They are the real deal!

Lockbox LIMS for a Plant Transformation Facility

Our lab chose Lockbox over a year ago, as we were thoroughly impressed with how fast the Lockbox team was able to listen to our needs and then provide us with a demo in a matter of weeks . Our lab's processes are extremely complex and we were impressed with how well Lockbox was able to understand our processes and translate them into a functioning LIMS workflow. The caliber of the Lockbox team that has assisted us with our implementation is exceptional - they have deep knowledge in the space, are professional, creative, and resourceful. They truly act as a partner, taking the time to understand our needs and how to best meet them in Lockbox. I highly recommend Lockbox LIMS to any lab looking to automate their workflows. We are so happy with the results!

Lockbox LIMS for Drug Compound Lifecycle Management

We have been using Lockbox LIMS for over a year and a half at our therapeutics company to manage the lifecycle of our drug compounds and therapeutic programs, and we couldn't be happier. We use Lockbox to track all of our samples, including sample attributes, storage locations, and sample lineage (derived samples and aliquots). The sample and storage management modules are feature-rich, flexible, and easy to use. I was able to implement the system for our lab without any assistance from my IT department, which tells you how easy it is to install. The customer support has been excellent. I wholeheartedly recommend Lockbox to any research lab, QC lab, or other type of organization that needs a LIMS.

Flexible, powerful, highly recommended

We selected Lockbox LIMS for use in two or our labs - a hospital core sequencing lab and an commercial sequencing service lab. We choose Lockbox because we wanted a LIMS that we could quickly implement and that would work with a variety of sequencing platforms. We were able to easily customize Lockbox to match our lab's workflow, from accessioning to QC to data delivery. Our CLIA consultant was amazed with how well Lockbox supports regulatory requirements. Integrations are always tedious, but the Lockbox integrations we did with our other laboratory systems and data warehouse were relatively painless. Our laboratory team continues to be impressed with Lockbox. We highly recommend it if you are looking for a cloud based LIMS.