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Empolis Industrial Knowledge for Salesforce®

By Empolis Information Management GmbH

Measurably better service thanks to intelligent knowledge management

Starting at €9.5   EUR/user/month
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Business Need
Customer Service
Field Service
Agent Productivity
Requires
Sales Cloud
Service Cloud
Platform Cloud
Compatible With
Sales Cloud
Service Cloud
Experience Cloud

Empolis Industrial Knowledge is an AI-based portal in your Service Cloud, helping support agents to quickly identify the right solution for complex customer cases and thereby sustainably increase customer satisfaction.