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GrowPromoter 100% native solution
Based on the Net Promoter® Score (NPS) and Customer Effort Score (CES)
- Business Need
- Surveys
GrowPromoter has developed a software solution, based on the Net Promoter® Score (NPS) and Customer Effort Score (CES) methodology and Employee Net Promoter® Score to measure continuously.
Highlights
NPS, Net Promoter Score, CES, Customer Effort Score, ENPS, Employee Net Promoter Score
Customer, Employee, Customer Satisfaction, Employee Satisfaction, Customer Journey, Surveys
Dashboard, Follow-Up, Reporting, Customer journey, 360 view, Churn, Cross and Upsell, Closed Loop feedback, Social sharing, Measure Continuously
Provider Details
We believe we can help companies grow by improving their customer centricity and therefore creating a sustainable edge on the competition. This is our vision for GrowPromoter. Based on our broad experience, we have noticed that active follow up on customer feedback is the ultimate way to create loyalty and get more customers. The returns from marketing budget spent on customer centricity are tremendous. However the funds needed to perform customer research are more than often too high for companies with a small marketing budget. Customers are asked for their feedback with an NPS® questionnaire. A closed loop feedback tool offers you the possibility to take direct actions on customer feedback. Our years of experience and knowledge on how to improve on customer centricity, are integrated in the GrowPromoter solution. Are you interested in our software solution? Get a free trial now for 4 weeks. No strings attached.
Pricing Details
Professional license (one questionaire, including dashboards) EUR 3000 Enterprise license (two or more questionaires, including dashboards) EUR 6600
Default Plan
€3,000 EUR/company/year
Free trial available for 30 days