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GrowPromoter 100% native solution
Based on the Net Promoter® Score (NPS) and Customer Effort Score (CES)
Starting at €3,000 EUR/company/year
- Business Need
- Surveys
GrowPromoter has developed a software solution, based on the Net Promoter® Score (NPS) and Customer Effort Score (CES) methodology and Employee Net Promoter® Score to measure continuously.
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Customers insights that matters!
Growpromoter a powerful and easy to set up tool to get actionable customer insights! We are very content with the easy to compose module, the real-time statistics and intuitive interface. It takes the close loop concept to the next level with its Closed Loop Feedback functionality with smart actionable loops for the front-line, for management, and for executives.
Great App and support!
GrowPromoter helped us fantastically, Not just in downloading the app from the app exchange, they really helped us to implement the questionnaires, gave advice on how the processes could be measured and trained our people. The solution makes it possible to measure all our business processes on a continuous base and it is easy to set up benchmarks among your employees or across market sectors.
Great and easy to use tool
Setup was very easy. Everything is native Salesforce so our users where up and running in no time. We really like the dashboards and statistics as we then don't need to build our dashboards ourselves. Sometimes with the standaard salesforce dashboards its hard to get the correct results but here they are pre build. There is also no limitation in sending emails as the tool is switching to Heroku when you almost hit the salesforce daily limit. So in that way Salesforce users can continue to work and the grow promoter too can also continue to send out NPS surveys.