Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

AppShark Open SMS Pro

The Unique Messaging App for Salesforce

$19   USD/user/month
Try It
Business Need
Collaboration
Requires
Sales Cloud
Service Cloud
Salesforce Order Management
Revenue Cloud
Platform Cloud
Experience Cloud
Health Cloud
Revenue Cloud CPQ
Revenue Cloud Billing
Manufacturing Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Salesforce Order Management
Revenue Cloud
Platform Cloud
Experience Cloud
Health Cloud
Revenue Cloud CPQ
Revenue Cloud Billing
Manufacturing Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Additional Requirements
You will need an SMS Gateway Provider before you can send messages from Open SMS. Your account representative can assist you with this.

App Details

Version
Open SMS Pro/OpenSMSPro 2.3.0
Listed On
08/18/2015
Latest Release
03/04/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 30
Custom Tabs: 7
Custom Apps: 1
Lightning Components
Global: 1
App Builder: 1
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.3.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/25/2021

Additional Details

Whether it is to advertise a new product/service, launch a campaign, send alerts and reminders or to just connect, instant contact is now just an SMS away. Open SMS Pro, a unique enterprise messaging service allows you to connect with leads, contacts and other custom objects by sending single or bulk SMS from any Salesforce or Force.com application. Send Single and Bulk SMS to Leads, Contacts or any object with a Phone Number. SMS Chat - Chat with Leads or Contacts directly from Salesforce. Two-Way SMS -You can receive incoming messages from any mobile. Activity Management - Tasks are created for Contacts or Leads for either single or bulk SMS. Send an SMS Alert to the assigned user whenever a Task or Event is assigned. Send quick SMS messages with the help of Predefined Message Templates. Easy Configuration - Supports a wide range of SMS Gateway providers. Get Comprehensive analysis on SMS activity through Reports and Dashboards. Customize Open SMS for your business using APIs.

Need help?

AppShark Software, Inc.

Dallas, TX, USA

Free Support is available via email opensms.support@appshark.com Paid Phone Support options are available. Please contact your account representative or send an email to opensms.support@appshark.com for details.