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Fieldirect

Real time communication with your field resources.

Overview

  • Natively integrated with your Salesforce.com ORG and connected to field resources through Salesforce1 App

  • Track your field resources in real time using the map monitor built-in Salesforce.com

  • Collect evidence from what is happening on the field, communicate new assignments to the field teams and receive alerts from them directly on your Salesforce.com instance.

Fieldirect is intended to provide a tool that enables companies to track activity from their field resources (sales teams, service teams, picking and delivery teams, marketing execution, etc.). Within our app, you will be able to define zones with a point & a click right over the map; once you have defined your working zones, you will be able to assign resources to every location contained within the zone. The mobile app is built-in Salesforce1 App and it allows users to check-in, check-out, take and upload photographs and send alerts all registered on the Salesforce.com instance. On the web and within the Salesforce.com instance, you will receive all this information and from there you will be able to relate it to any object your ORG... there is also a map monitor that allows you to track where your resources and customers are. We have localized support both in English and Spanish with face to face presence in Mexico City, Monterrey, Guadalajara and Queretaro. If you are not a Salesforce.com user, don't worry... Fieldirect is available for non CRM users; contact us for info.

Categories

Business Needs
Field Service
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Managed Package

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