Revenue Intelligence Platform | Forecasting, Pipeline & Deal Insights

support

really bad support , if you only using standard objects it might work , anything outside does not work . Support takes weeks to get back to you , Do not recommend .

Great App - Set it and forget it

When our IT team introduced Ebsta To usI was excited about what this program could do. It is made campaign emails so much better because all I have to do is set a few steps and forget it. Calendar emails are so much easier again sending a link and having our candidates set the time that's best for them. As well as email tracking plus the integration between Salesforce and Ebsta is great. I would highly recommend this product to anyone.

Easy Integration at a Reasonable Cost

We demoed a multitude of different e-mail integration apps and even looked into a few data connectors, but none could offer the same features as Ebsta. Manually sending e-mail from Outlook to SF through their integration is tedious and can rapidly consume a large amount of space in your Org. With Ebsta, we can load a contact or lead record and instantly see all e-mail communication between those individuals and anyone within our company, which is indexed through Ebsta's servers and not our SF Org, which means no precious storage space is lost regardless of the number of e-mails linked to your records. This is invaluable to us as we are primarily a service company and the more we know about our clients when they call in, the better! Keep up the good work Ebsta!

Used to like it, Now its useless

In the current environment of internet security, many companies no longer allow IMAP as a set up for Outlook e-mail. My company made the change, uses Activesync and now there is no other way to use it. Asked a a refund, they said no.

Can't recommend enough for sales managers and sales ops

Ebsta has saved me hours and hours of logging data in Salesforce. It used to be a huge chore for me as a sales person. I've now introduced it to our whole team and our records are better than ever. Our team uses gmail and we used the bcc to Salesforce in the past. But it was wildly inaccurate. With Ebsta, record attribution is flawless.

Salesforce Search Tool

This is the most innovative tool I have come across in a CRM system. No need to actually even search as suggestions are given when opening a link in a new profile on LinkedIn suggestions are given based on the name of the profile you are looking at. This saves a lot of time and eliminates the need to switch between pages.

Great tool for collating the correspondence for the prospecting in Salesforce

This is a gr8 tool for collating the correspondence for the prospecting in Salesforce, it helps in keeping track of the correspondence by various team members in my team and help in giving out a unified pitch to the customer.

Data Mining Optimized

Great way to roll information seamlessly into an already robust database. Ebsta's was extremely responsive with helping install custom objects that has helped save about 1 hr per day in productivity.

Efficiency and transparency at its best

Ebsta has been critical for reviewing communication with contacts. On a small team, Ebsta ensures we can easily see who was the last point of contact and what conversations took place. I've used former email information to look at favored meeting times and preferred email styles that have worked for my colleague with a contact. It's a fantastic tool for managing relationships!

Great tool!

Ebsta solves tracking communication to clients with a simple interface but powerful results. I'm looking forward to seeing where they take this tool in the future!