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Private ListingThis listing is private and can't be found by searching or browsing AppExchange.

8x8 Virtual Office: CTI | Click-to-call | Unified Communications

Combine Salesforce & Virtual Office into one platform

Free  

Never requires payment

Try It
Business Need
Telephony

Improve your sales and service teams' effectiveness by integrating phone, messaging, meetings, and collaboration within their Salesforce experience - at no additional cost for a standard implementation or subscription.

  • Engagement is: Connection, Context and Collaboration

  • Demo: Communicate, personalize, and analyze — all within Salesforce

  • 8x8 Virtual Office for Salesforce

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Additional Requirements
The application is supported on the following browsers • Internet Explorer 11 • Firefox • Chrome • Safari Works with Service Cloud and Sales Cloud

App Details

Version
8x8 Virtual Office for Salesforce/2.8 2.8.0
Listed On
07/20/2015
Latest Release
03/04/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.8.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
07/09/2018

Additional Details

IMPROVE COMMUNICATION WORKFLOW AND COLLABORATION - Assign call notes to an Account, Contact, Lead, or Opportunity at any time - Create follow-ups during or after a call - Call recording and auto-logging - Easy to add notes after every call - View presence, and start a chat or warm transfer - Review “unworked” calls that need logging PERSONALIZE EVERY MOMENT OF ENGAGEMENT - Click to dial within Salesforce - Receive screen pops of customer details - Create tasks for next steps - Real-time rerouting of calls to the right person UNPARALLELED ANALYTICS - Track calls from any device, including mobile - Dashboards to easily monitor call activity and talk time - Enrich Salesforce account and contact data with detailed call reporting data To learn more about 8x8 Virtual Office with Salesforce integration, contact your 8x8 account executive.

Need help?

8x8, Inc.

Campbell, CA USA

We’re here to help. From sales to support, implementation to operation, we have the people, tools and resources to help you every step of the way.

Support Phone1-888-898-8733
Other ResourcesTerms & Conditions