SPC Partners

Stefan and the entire SPC team did a really great job setting up Salesforce for our company. The setup has been working like clockwork since the end of the implementation project, without any hiccups and to the full satisfaction of our users. We will continue to work with SPC to add features in the future. Our goal for this project was a first implementation of Sales Cloud in our company. Until then, we didn't use any component of Salesforce. The challenge was to get a lightweight version running that would be low maintenance (close to the standard version of Salesforce). At the same time, it should include the necessary customizations to support our business specs. We got exactly what we needed - tailored to our needs, without unnecessary fuss. They offered excellent advice.

The challenge was to implement a salesforce solution from scratch in a not typical sales driven environment. We work as psychological consultants and we are keen with people, not with tech. We use the Salesforce Sales Platform with 10 Licences today. Still in the process of learning to walk with this fantastic and as well challenging tool. However, our salesforce service and implementation partner, SPC Partners, supported us perfectly from the first minute. Especially Stefan Schwartz is a very experienced Salesforce expert and customer centric performer and I would always reccommend working with him if you want to realize the perfect and tailored version of my very own salesforce world. I tried some other salesforce implementation partners before and wasn't t satisfied. SPC Partners listen and understand, what we really needed. We are looking forward to use SPC Partners again for our ongoing development of our digital and customer centric approach @ GROWPORT.

The consultants hava a very deep product knowledge and delivered fast and precise project results. I am looking forward to working with them again in the future.

Great collaboration since the beginning. Fair advice and good implementation of the projects. Thanks SPC!

We hired SPC Partners / Mr. Schwarz to implement the Service Cloud into our existing Salesforce Area, so that we can replace our current support ticket system and provide a complete overview of all support case to the sales and service team. The whole team of SPC did a great job supporting us in this project. They gave us a lot of inputs and ideas and we have felt very well advised and guided. The whole preparation and implementation was very well organized and it was a pleasure to work with SPC Partners.

Sehr gute Beratung, bedarfsgenau auf die nötige Anwendung und unkompliziert.

We hired the consulting partner to help us convince our employees of the benefits of system-inherent communication through Chatter that ought to be the single source of truth. 2. What was unique about the consulting partner and the value or expertise they brought to the project and your organization: - clear communication of benefits - clear statements in regards of leading by example - illustrative examples We profit of our consulting partner's great expertise and extensive understanding of our business model and business processes. 5. What do others need to know about your consulting partner to have a successful engagement? Patience - Salesforce is an expert system that brings many features but also requires quite some time to become familiar with, so patience is the key to a customer's heart , -)

We hired the consulting partner to help us qualifying and categorizing leads, accounts and opportunities more precisely within the Salesforce Sales Cloud so that we are able to improve the data quality and create more targeted marketing campaigns. This included e.g. changing and extending the existing company type/subtype as well as industry/sub-industry fields and values on all relevant objects, amending the qualification questions respectively application questions on lead and opportunity as well as adding a ABC classification section to the account which includes an automated assessement based on the linked opportunities. We selected SPC Partners because we have been working with them for five years now since we started with the implementation of Salesforce and have had several successful projects in the meantime. As usual, they listened to our requirements and suggestions and subsequently provided us with target-oriented comments and solution proposals. We very much appreciate their best-practice experience as well as the open communication, especially when they see risks and want to make us aware of those before we come to a final decision. In addition, they are always trying to transfer admin knowledge so that we can more or less maintain the solution on our own going forward.

Very engaged and flexible partner that is suitable for small companies as well as multinational mid-size companies.

Schnelle und gute Umsetzung unserer Vorstellungen und Wünsche.