Background Screening for Salesforce: Verified First

great

Great Work With Great Team

Easy to use interface and exceptional support channel

Overall experience, Verified First stands out as a top choice for businesses seeking a reliable and efficient background check solution. Its combination of speed, accuracy, and excellent customer service makes it a valuable asset for any organization. Not only it has a super user-friendly interface, but also has excellent customer support.

Exceptional Service and Product

Before launching into Salesforce, we worked with a private background check company, which required extensive paperwork and time on the part of our administration. Being introduced to Verified First through Salesforce has saved us an enormous amount of time, as well as offered the ability to integrate directly into our database, which offers a deeper level of security for our clients. The service and support from installation to everyday reports has been stellar, very responsive and knowledgable.

Wonderful Experience

This was a wonderful integration and addition to our SF NPSP. We have many volunteers that we must complete background checks on each year and Verified First has allowed us to streamline our process and has shaved valuable time off our screening process. I would recommend this solution to anyone.

Easy to setup, easy to use, great Salesforce integration!

We researched many background check solutions, and I am so glad we went with Verified First! Firstly, the Salesforce integration is seamless, and allows for automation via the Apex class they expose in Process Builder. We therefore have a mostly hands-off approach of the order process, which is what we wanted! Secondly, VF integrates beautifully into Salesforce native reporting, allowing us to easily pull up what we want. Thirdly, the VF "Portal" in SF is beautifully designed, and very very easy to use. Way to go! Lastly, when we have needed any support, we have been incredibly impressed by the professionalism of their Customer Service team (thanks Andy!) The VF team have adapted the solution and guided us to ensure the needs of our organization have been met. Thank you!

Consistent Software and Great Support

We've used Verified First for 3 years with our organization so far since implementing Salesforce. Verified First has been consistent in what it offers, easy to use for our staff and for our volunteers/staff to fill out BGC invitations as well. Their pricing is consistent and they have a number of different options depending on what we need to run. Support has been great, consistently answering any questions or concerns, helping flesh out some features that we've needed or requested when they're able, and responding quickly. Overall very reliable and trustworthy, would highly recommend.

Verified First is a winner!

In my organization we have the need to run background checks on all our potential business accounts. Being able to do this from within Salesforce without logging into a separate app is a major time saver. But not only can we do that, we can also kick off subsequent actions using the return statuses from Verified First as triggers. As a bonus, documents can be saved to Salesforce in the Files tab. This has made our contracting team that much more efficient.

Easy to use

VerifiedFirst is easy to use and understand. The client portal is easy to navigate and is user-friendly especially it is synced with Salesforce already. What I appreciate a lot are the emails they send out not relating to background checking but more of checking in with their clients' well-being during this pandemic.

Great product, even better customer service!

Verified First offers a streamlined and intuitive way for our team to perform checks on motor vehicle records. Having had experience with other platforms that do background checks, I can attest that Verified First is one of the most straightforward platforms to use. Aside from being a great product, VF's customer service really makes is a standout company to work with. In the few times that there have been issues, we have had direct access to an extremely responsive and helpful account manager, Stephanie. We are also always kept in the loop on new features that would make our process easier. I would recommend this product based on the customer service, alone!

Worthwhile Product

Offers a simple, streamlined process to preform and review our background checks. While not always 100% accurate I am very happy with the timeliness, detail provided and quality of the results received. The system was configured to work for us and our requirements as well as being able to restrict access and easily approve or deny based on the results.