DayBack Calendar - Resource Scheduling, Online Booking, Call Center

Amazing Product

DayBack has completely transformed the way we manage scheduling within Salesforce. Before implementing DayBack, we relied heavily on Google Sheets, which made scheduling inefficient and disconnected from our core business processes. DayBack enabled us to bring our scheduling operations directly into Salesforce, creating a much more streamlined and scalable solution. Beyond the product itself, the support team is exceptional. They are responsive, knowledgeable, and genuinely invested in helping their customers succeed. Their partnership has been instrumental in our adoption and continued success with the platform. If you're looking for a powerful scheduling solution that integrates seamlessly with Salesforce, I highly recommend DayBack.

Unbelievably helpful team and AWESOME App

We are and will be running our Sales and Operations teams almost entirely DayBack in both FileMaker and Salesforce and couldn't be happier. We've been able to put processes in place using DayBack that are already showing huge returns. Ann, John, and their whole team have so patiently worked with many of us directly and they have become more than app support to us. They're now our patient, highly skilled, trusted advisors in all things data visualization. Their wealth of knowledge runs deep and broad. I've never seen so much kindness, generosity, and patience from a support team at any company. This may all sound over the top, but it's true.

Wouldn't hesitate to recommend Dayback

The support for Dayback has set the bar high. They went above and beyond getting our instance set up exactly how we liked. The progress was always well documented and the quality of their bespoke upgrades was always great. Compared to the other apps we've integrated, and even Salesforce itself, Dayback has by far been the best experience we've had. Big shout-out to Gabriela!

Powerful Tool and Great Team!

This application is highly customizable and definitely fits the bill for what our client needs. I love the fact that it comes with so many declarative tools to achieve the results you are amazing for. I also appreciate how fast the team is with answering my questions on how to set certain things up. I recently had questions on how to customize the embedded calendars on object pages and both Gabriela and Jason walked me through the process

Great Support

Dayback is quite customizable and we have been implementing a bunch of our own actions and features. While most of it has been easy to implement we have ran into questions/roadblocks with some of our more complex implementations. Support has been quick and easy to get ahold of and have always been eager to help work with us on our design. KC has been the main person we have worked with multiple times and has always resolved our issues either through email or on a call. KC and team have taken feedback from my company and implemented changes to make sure other users don't run into the issues/questions that brought me to them. It is good to know there is support behind a product that is helpful when you look into purchasing software. Could not recommend more.

Amazing Calendar and Excellent Customer Service

Dayback is a crucial element in our company's SF use. We are in there every day for proposal appointments, tasks, work orders, PTO, Training Schedules, on call schedules, you name it. Also merged with Google and Apple calendars, incredible! We searched high and low for an ideal calendar product, and we found it. John and Ann are great to work with, supportive, smart, and fast turnaround.

Awesome Solution and Support Team

We were using Outlook calendars and administratively it was such a cumbersome process. Now we are able to share live updates in the moment from our Salesforce records for our internal and external teams. It has been a game changer for us and we highly recommend.

Great System Game Changer

Dayback has been a great purchase for our business and has improved Call Centre speed and productivity. The development team listened and met the brief first time and go live was easy and smooth. I would recommend this system to anyone.

Great Developers

I worked with DayBack's professional services team to help us with a business requirement related to scheduling in the calendar using Lightning Scheduler from the calendar. This utilizes their "Slots" development. It was a great experience, Jason the developer I worked with was great at communicating his progress and was helpful at recommending additional suggestions to make the experience even better. I'd highly recommend to anyone who needs further than out-of-the-box development to work directly with the DayBack team.

Great Product Great Support

We needed a customized calendar view that was a cross between a spreadsheet and a calendar to support multiple team members needing to schedule multiple events. DayBack fit this need perfectly and provided great timely support.