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OSF UnifyCOMMERCE | COMMUNITY Integration

TWO Platforms, ONE Experience

Overview

OSF UnifyCOMMERCE puts customers at the center of your ecommerce strategy with both back-end and front-end functionalities. Integrate Salesforce Commerce Cloud with Community for omnichannel, effective marketing, sales opportunities.

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See How OSF UnifyCOMMERCE | COMMUNITY Integration Works

  • SINGLE SIGN-ON Effortlessly navigate from Commerce Cloud storefront to Community and back, with just one click. Continue selling within your Community as your customers interact with each other, or leverage a self-service functionality.

  • PERSISTENT SHOPPING CART Retain conversions while customers' enjoy a truly seamless shopping experience. The custom-built OSF Lightning Components bring the the Cart from Commerce Cloud to Community, keeping it updated and within reach, at all times.

  • IN-CONTEXT COMMERCE Enhance the shopping experience in Community, with the new “Add to Cart” button, which enables customers to purchase Best Sellers and Recommended Products—related to the topic of interest—even when they are not in the storefront.

OSF UnifyCOMMERCE | Community Integration, empowers retailers to consolidate the Ecommerce and Community browsing experiences, by connecting Salesforce Commerce Cloud, formerly Demandware, storefront with Salesforce Community, providing a seamless contextual and easy-to-personalize shopping experience for customers. With Single Sign-On your registered users constantly benefit from a memorable, circular and extended shopping experience, while the cart is visible and updated in real time across both Clouds. The „Add-to-Cart” button is available when browsing general sections in Community, as well as when engaging in specific topics. To complement the OSF UnifyCOMMERCE | Community Integration, the stand-alone OSF UnifyCOMMERCE | Data Integration App provides you with back-end functionalities that include: DATA SYNC of customers records, orders and product records from one or multiple Commerce Cloud websites with a single Salesforce instance. Embed the Customer Service Suite in Salesforce Service Cloud to enable your teams to place ORDERS ON BEHALF of customers. Get valuable insights on shopping activity through our KPI PANEL, built on the new Lightning UI for Sales Cloud.

Categories

Business Needs
Ecommerce
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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