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OSF UnifyCOMMERCE Magento® to Salesforce Community Integration

TWO Platforms | ONE Experience

Overview

OSF UnifyCOMMERCE puts customers at the center of your ecommerce strategy with both back-end and front-end functionalities, by integrating Magento® with Salesforce Community. Omnichannel enablement, more effective marketing, new sales opportunities.

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  • SINGLE SIGN-ON Customers navigate from Magento® storefront to Salesforce Community and back, with just one click. Continue selling within your Community as your customers interact with each other in Chatter, or leverage a self-service functionality.

  • PERSISTENT SHOPPING CARTRetain conversions while you enhance your customers' shopping experience. Continue selling using Magento® platform within Salesforce Community. Shopping Cart is visible and within reach while customers are active in the Community.

  • IN-CONTEXT COMMERCE Create a contextual shopping experience by allowing your customers to add best sellers and recommended products to the Cart while browsing topics of interest. They can shop, actively engage in reviews and “likes”, all in one place.

OSF UnifyCOMMERCE puts your customers at the centre of your ecommerce strategy enabling you to build a more effective marketing strategy, support new sales channels and enable an omnichannel experience for your customers. The Single Sign-On functionality allows registered users to navigate from Magento® storefront to Salesforce Community with Just a Click. Customers are presented with Best Sellers and Recommended Products, which they can purchase directly from Community. Their persistent shopping cart updates in real time and is within reach. To complement the OSF UnifyCOMMERCE Magento® to Salesforce Community Integration, a stand-alone OSF UnifyCOMMERCE Data Integration Salesforce App provides you with back-end functionalities that include: DATA SYNC Synchronize customer records, orders and product records and reviews from Magento® in Salesforce CRM. IN-DEPTH SALES DATA Detailed built-in reporting enables you to get insights into your customers' shopping activity, with data such as total order value, number of orders, average order value, reviews and more.

Categories

Business Needs
Ecommerce
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Managed Package

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