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Content Management | AI-Ready Document Management for Salesforce

Connect enterprise content to every Salesforce workflow

Starting at $19   USD/user/month

Discounts available for nonprofits

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Industries
Horizontal Product
Financial Services
Business Need
Collaboration
Contract Management
Document Management
Requires
Sales Cloud
Service Cloud
AppExchange Partner Products
This solution requires a partner product that isn’t publicly listed on AppExchange. Contact the provider for details.
Compatible With
Sales Cloud
Experience Cloud
Financial Services Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
AppExchange Partner Products
This solution requires a partner product that isn’t publicly listed on AppExchange. Contact the provider for details.
This solution requires a partner product that isn’t publicly listed on AppExchange. Contact the provider for details.
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Experience Cloud
Financial Services Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Additional Requirements
OpenText Content Services for Salesforce 26.1

App Details

Version
OpenText Content Management for Salesforce/Release 26.2 26.200.0
Listed On
08/30/2016
Latest Release
05/06/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
Dutch
English
French
German
Italian
Japanese
Portuguese
Simplified Chinese
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
22.4.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/13/2022

Additional Details

OpenText Content Management for Salesforce connects your existing content repository directly into Salesforce — making governed documents visible to every user and Agentforce agent without duplication or migration. Your teams and AI agents are making decisions on incomplete information. Contracts, compliance records, and customer correspondence live outside Salesforce's reach. That's dark content — valuable information invisible to the people and agents who need it most. This integration makes it visible, governed, and actionable. Governance travels with every document: retention policies, audit trails, access controls, and legal holds stay intact across Salesforce, SAP, Microsoft 365, and Guidewire. With Content Aviator for Agentforce (available as add-on), AI agents can search, summarize, and reason over content grounded in trusted metadata. Compliance-ready by design. OpenText meets the governance standards demanded by the world's most regulated industries. Forrester estimated 310% ROI from OpenText Content Services platforms. Salesforce handles relationships. OpenText handles content. You get a true 360-degree customer view.

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OpenText Corporation

Waterloo, Ontario, Canada

Only available to customers with valid, paid subscription.

Support PhoneSupport only available to subscribers.