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Content Management | AI-Ready Document Management for Salesforce

Connect enterprise content to every Salesforce workflow

Starting at $19   USD/user/month

Discounts available for nonprofits

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Industries
Horizontal Product
Financial Services
Business Need
Collaboration
Contract Management
Document Management
Requires
Sales Cloud
Service Cloud
AppExchange Partner Products
This solution requires a partner product that isn’t publicly listed on AppExchange. Contact the provider for details.
Compatible With
Sales Cloud
Experience Cloud
Financial Services Cloud

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Installation error

It won't let me install because a prerequisite package is missing. However, I can't find the suggested package on AppExchange. Detail error: The package you're installing depends on package 'OpenText Content Services for Salesforce', version '25.400'. Install package 'OpenText Content Services for Salesforce' in the target org before you install package 'OpenText Content Management for Salesforce'.

Peter Gunzenhauser
Double Star Ranger
12/11/2025

Hi Oscar Thank you for reaching out and I apologize for the inconvenience. This is a known limitation of Salesforce package install function, where dependencies are not automatically resolved. The message indicates that the base package OpenText Content Services for Salesforce must be installed first. It is included as part of the integration but does not appear separately on the AppExchange. Our team can provide you with the correct installation link. Please contact us at salesforcesolutions@opentext.com and we will be happy to help.

Streamlined Document Management with OpenText for Salesforce

OpenText for Salesforce delivers a seamless and tightly integrated experience, enabling Salesforce users to effortlessly access documents stored in OpenText. It allows users to store, view, and edit documents directly within Salesforce while effectively organizing documents related to Salesforce objects. This integration provides an exceptional experience for business users, and the out-of-the-box (OOB) capabilities empower IT teams to achieve quick turnarounds.

Peter Gunzenhauser
Double Star Ranger
03/14/2025

Hi Krishnasamy, Thanks for reaching out! This error occurs because the package you're installing requires OpenText Content Services for Salesforce, which hasn’t been installed in your target org yet. For assistance, please reach out to salesforcesolutions@opentext.com. You can also use our support channels for a quicker resolution - we’re happy to help! Let us know if there’s anything else we can do!

Krishnasamy Selvaraj
All Star Ranger
03/13/2025

Hey Naga, Could you please help me to get resolve the below error: The package you're installing depends on package 'OpenText Content Services for Salesforce', version '25.100'. Install package 'OpenText Content Services for Salesforce' in the target org before you install package 'OpenText Core Content Management for Salesforce'.

Mark Tacconelli
Double Star Ranger

Seamless Integration and Enhanced Productivity

OpenText Extended ECM for Salesforce is a must-have for organizations utilizing both Salesforce and OpenText, offering a true 360-degree view of customer data. The platform's standout feature is the ability to view documents within Salesforce, streamlining workflows and enhancing user experience. Efficient document management tools, including organization, categorization, and search capabilities, save valuable time and improve productivity. Customization options cater to the unique needs of every business, providing immediate positive impacts. Extended ECM unlocks the full potential of Salesforce, offering a feature-rich and integrated content management solution.

A must for organizations that utilize Salesforce and OpenText

A must for organizations that utilize Salesforce and OpenText. OpenText Extended ECM connects both Salesforce and OpenText through shared content. This collaboration provide uses a true 360-degree view of customers by enabling access to relevant information in both silos without leaving Salesforce.

OpentText Extended ECM for Salesforce

OpentText Extended ECM for Salesforce - It really adds value to the customer

Seamless Integration, Elevated Collaboration

One of the key features is the ability to view documents within Salesforce, allowing users to access and reference relevant documents without navigating multiple platforms. Extended ECM by OpenText provides a range of document management tools, including organization, categorization, and search capabilities, which are efficient and save users time. Version tracking and audit trails ensure accountability and compliance. Extended ECM for Salesforce accommodates the unique needs of every business, allowing for customization that aligns perfectly with different processes. As an ECM consultant for OpenText for several years, I found the Extended ECM for Salesforce projects to be the most rewarding, due to the positive impact on our customers being almost immediate.

Salesforce and XECM for Salesforce by OpenText; Seamless extension of content management.

OpenText Extended ECM for Salesforce is a game-changer for organizations seeking a robust, feature-rich, and seamlessly integrated content management solution. Unlock the full potential of your Salesforce platform by connecting your customer data with OpenText Extended ECM document management and give your users the information they need when they need it right where the action happens in Salesforce. With comprehensive documentation and dedicated technical support, this solution is a reliable choice for organizations of all sizes. As a Salesforce Consultant and XECM integrator, I have effectively streamlined the integration process to cater to unique customer requirements, leveraging XECM for Salesforce's user-friendly point-and-click integration capabilities alongside its flexibility for high-level customization.

Integration with Salesforce at its best... Extended ECM for Salesforce

Extended ECM for Salesforce fully integrates the world of document management with Salesforce - the result is a seamless experience of accessing and managing documents across Salesforce processes. The integration is innovative, robust, and adaptable to meet any business requirements beyond expectations, and the best is it’s easy to implement. Users working with the solution are delighted how intuitive it is to use and they get their work done even faster. That is what makes this product so successful. I have many years of experience with this product, and I am working as an independent consultant implementing Extended ECM for Salesforce.

Seamless integration that's proven to enhance data exchange without coding.

Low code / no code approach to integration that accelerated our project timescales in a complete and cost effective way.

How AnswerConsulting's Integration of Module Suite Elevates Extended ECM for Salesforce

Extended ECM for Salesforce stands as a premier solution for document management and workflow efficiency. By integrating it with our Module Suite at AnswerConsulting, we have elevated its capabilities to unprecedented levels. The core strength of Extended ECM for Salesforce lies in its seamless integration with the Salesforce platform. This synergy offers an intuitive and efficient approach to managing documents and content, greatly enhancing the user experience. It streamlines data access and document handling within Salesforce, markedly improving the management of customer-related documents. This integration not only makes these documents readily accessible within the CRM system but also significantly bolsters the customer relationship management processes. Enhancing this integration is Module Suite, the flagship product of AnswerModules. Module Suite injects a degree of customization and automation into Extended ECM that is transformative. It allows us to adapt ECM functionalities to meet specific business needs, enabling the automation of complex workflows, the creation of personalized content management systems, and the assurance of robust data security. A particularly notable feature that we at AnswerConsulting have capitalized on is the two-way integration between Salesforce and ECM facilitated by Module Suite. This integration ensures that any changes made in Salesforce are instantaneously reflected in the ECM and vice versa. This real-time synchronization not only conserves valuable time but also guarantees data consistency. In summary, the integration of Extended ECM for Salesforce with Module Suite from AnswerModules offers a robust, efficient, and highly customizable solution for managing customer relationships and workflows. This integration is a clear demonstration of our commitment at AnswerConsulting to delivering innovative and practical solutions that enhance efficiency and effectiveness in business processes.