Percolator Consulting: Engagement, Mobilization, and Support for Nonprofits

Really knowledgable and communicative team to work with. They provided helpful documentation resources and trainings. They also only charge for hours actually used and were direct and upfront about what would in scope and what would not be.

The Percolator Team has provided superior customer service and support in developing our Salesforce org while still empowering us to maintain autonomy. I am very pleased to be introduced to and work with the Percolator team. Looking forward to continuing working with the Percolator team! Thank you. Best regards.

While the cost upfront in time and money may be relatively high, especially to small nonprofits, the outcomes are top-class and will provide value on the medium- and long-term horizon.

My experience with Percolator was really fantastic--only great things to say about them! Every member of their team is extremely skilled, knowledgeable, and communicative. I really love working with them and would recommend them to anyone! My experience was extremely positive and they made the experience fun as well. I felt like they were genuinely invested and excited about what we were trying to accomplish and that they always had our best interest in mind. They were great at listening to our needs, while also making sure were were aware of options and possibilities that we had not previously thought of. I have always been extremely happy with our work with Percolator every step of the way--such a great team to work with.

We have worked with Percolator Consulting for several years now, and remain enormously impressed with their knowledge and approach to the work. Our particular enterprise is complicated, managing federal and local government grants and contracts across multiple states, with complex project and budget tracking requirements. Percolator's "discovery" approach, led by staff with deep and relevant expertise, assures a Salesforce "build" that works. Their support structures post-build are also excellent. In sum, we highly recommend.

Percolator worked with our organization to develop and implement a customized platform for volunteers to register for trail work projects and trainings. Their experience working with similar nonprofit organizations, and deep understanding of our programs and needs, meant they were able to provide stellar support and build a Salesforce solution tailored to our specific requirements. Our experience users (volunteers) and internal staff are thrilled with the recent updates. Furthermore, the Percolator consultants we worked with were kind and engaging-- we enjoyed the time we spent with them and look forward to future collaboration.

The Percolator Team did an excellent job understanding our unique needs and building us an excellent solution. Their knowledge of Salesforce and related platforms as well as communication and project management always makes them our top choice partners for custom development.

We have been working with Percolator for years. I have always appreciated their input and perspective on what is needed vs. what isn't on a project like this one. Overall, they provide excellent service at a great value.

Percolator Consulting did an excellent job reconfiguring our instance to create the objects and reports needed to increase our efficacy and revenue. The two consultants who lead the project were easy to work with and broke down complicated concepts so that our team could understand the process and maintain it when completed. They were awesome and well worth the investment.

Percolator Consulting continues to impress us with their professionalism, the time they take to get to know us and our business needs, and their follow-through on every project. They are not only highly skilled in their technical work implementing Salesforce solutions, but also have wonderful communication skills that ensure projects go smoothly through every stage: from discovery to implementation and training, making everything easy to understand, even for staff who are not as tech savvy. I've worked with them on many projects and we continue to retain hours with them on a monthly basis to help as needed. It's well-worth the investment to have a team like this working for you. As a nonprofit organization, it's imperative that we have tools that work efficiently and effectively to meet our shifting needs so that we can respond to the needs of our community and put our energy into making the world a better place.