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Moxie Email for Service Cloud

By Moxie

Email Management Software

No Ratings
Paid  
Business Need
Mass Emails

Enables you to provide support to customers by providing personalized help at the point of need. It enables efficient response to high email volumes accurately with sophisticated email routing, automated responses, and customer-specific auditing.

Compatibility

Salesforce Editions
Enterprise
Unlimited

App Details

Listed On
07/14/2010
Languages
Dutch
English
Finnish
French
German
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
06/30/2010

Additional Details

Moxie Email is easy to deploy and fits seamlessly into existing infrastructure without heavy IT dependence. It provides an integrated, cross-channel customer experience, enhances agent productivity, leverages past investments, and improves service speed and quality. FEATURES Leverage your investment in the Service Cloud Contact and Case management capabilities as well as any other tools used Provide agents with on-demand access to Service Cloud Contacts and Cases Handle millions of interactions seamlessly and cost-effectively Protect critical information with the latest security advancements Deliver cross-channel interaction history to Service Cloud users Single sign-on ensures that all users have seamless access to Moxie’s Email BENEFITS Easy access to Service Cloud to increase agent productivity and responsiveness Provide controlled access to all interaction history for Service Cloud users Handle high volumes of emails seamlessly and cost-effectively Respond rapidly, accurately, and securely Monitor quality for continuous improvement

Need help?

Moxie

Support Phone1.800.474.1149
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