Sertifi Electronic Signatures (eSignatures) | Sertifi for Salesforce

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I tried really hard

I contacted support before I installed the product Turing to find out if they had support and if I could understand them. They have support and surprising they were understandable price was ok. I ask the very specific questions about the integration on sale#force. Everything looked and sounded good. So I install the app and the setup steps don’t work. Then get someone on the phone and solve those problems only to find out that this only works if you have another service from sales force running. So as a very small user sales force and trying to watch my cost this product is $30 per month per user the SalesForce service that must be running for it to work is $25 per user per month. So my cost doubled. So I stopped the installation and training very frustrated. Why won’t they tell you up front what is needed.

Sertifi Works!

We use Sertifi for our eSignature and secure link files. It's amazing how smart this program is at such an affordable price. The protection alone from unnecessary charge-backs and invalid disputes more than pay the annual cost. From start to finish, I've had my own support person to help with set up, training and trouble shooting. No call centers and wait times. My service agent is on hand to answer questions through email whenever I need them.

Amazing customer service

I wanted to share that that staff at Sertifi has been a pleasure to work with. From my first initial call, through the sales process to the install...everyone has been extremely friendly and easy to work with. I can appreciate the follow up, the customer service and the flexibility with working around my busy schedule. They don't just leave you after you sign off on their program. They have been there every step of the way to make sure this program meets our needs!

Great App and Support

This has delivered exactly as promised. We chose Sertifi because of the added payment integration and fantastic support we've received.

Great tool works like any other but service is the best

We used to use another big name product for eSignature which worked well but there was no support. and after using them for 3-4 years they figured they were not charging us enough so raised our cost by 30-40%. They hid their support so well that you couldn't find them anywhere. We are a small company they treat us like useless customers. That was the major trigger for us to start looking for another vendor and found Sertifi. The cost was lower than the incumbent, equally good product and service much better. To my delight they were so pleasant to work with. Our implementation support person, Peter, was exceptionally good. He knows almost everything and if he doesn't, he can find out very quickly from his development team. Since they are not as big as their competitors, they are more customer focused and small businesses can use all the help they can get. Thank you Sertifi and Peter.

Outstanding Customer Support

I reviewed many e-signature apps prior to purchasing Sertifi. What stood out for me is their amazing customer service team. They have be instrumental to getting this up and running for our company. Sertifi stood out from all other apps. I have contacted them for many changes and they have always we above and beyond to ensure we get what we need.

Easy to use!

Sertifi is super easy to use, convenient, and fast! No need to worry or hassle on creating your own documents anymore! Yay for advancement =)

It Works!

Sertifi has made my life so much easier when I need to send clients documents that need to be signed on the spot!

User Friendly :)

I often use Sertifi at work with sending client quotes and their product is very user friendly :)