Bug Tracking and Quality Assurance

bug tracker is useful

this work well as was expected

Excellent app to get you started on bug tracking within Salesforce instead of using an external s/w

It has all the basic bells and whistles of bug tracking and being Salesforce and a non-managed packaged, easily customizable. Thanks to Salesforce Labs!

I need some help

Hello, I uninstalled the app. and I need to reinstall it. But I have a message telling me: Définitions du champ personnalisé (00N1j000007gP0p) RelationshipName dupliqué. Le nom de la relation "R00N50000001QGo2EAG__r" est déjà utilisé par le champ personnalisé SFDC_Bug__c.Case__c. Veuillez renommer la relation existante. I don’t find the relationship I need to rename. I check searching in the URL, Personalised objects, and data loader. And don’t find it. Could you help me, please ?

Slightly Helpful

This App is marginally better than starting from scratch. More of a sample template than a solution. At least it is not managed like some others, so you can do what you need to make it work for your needs.

It's a quick start to implementing QA in Salesforce.com

We needed an easy way for our Sales Cloud users to request customizations, enhancements and report defects to the same. SFDC Bug Tracking and QA was a quick start out of the box. We were able to quickly adopt the delivered Bug and Test Case objects within our organization. It's lacking a bit in the way of presenting a road map for implementation. But otherwise a solid, quick start.

Moved from Mantis Bug Tracking to Salesforce

Several years ago during a rebuild of our web application we were looking for a new bug tracking package and found this app on the AppExchange. Because we were already power users of Salesforce, we wanted something that would allow our customer service people to capture bug reports and feature requests from phone calls, emails and live chats and easily log them for the web development team. With Bug Tracking and Quality Assurance, anyone in the company can log a bug report or make a feature request and our product manager can group them by theme and track them though the development process. We've even set-up a workflow with an email alert to notify the person who logged the bug or made the feature request that their request was completed. This is a great way to engage your employees so they know their suggestions are taken seriously and acted upon. Reporting is good and the screenshot (Circa 2005?) doesn't do this app justice. It looks just like the rest of our Salesforce installation which is another reason we like this free app so much.

Simple and effective.

Works well for our bug tracking and QA needs.

Clean, simple and easy to use.

Installation and modest workflow configuration easy as well.

Integration with source code control

What type of integration with source code control? My developers won't use a system that doesn't do that. If there's a way to integrate with SVN or similar, then it has potential.

Nice

I think this app is necessary and suits a good need in the QA and bug tracking application. Test Cases tab could use a bit more building out and more tie in to other object, but overall good.