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ServiceMax Core - Field Service Management

Field Service Platform

Overview

ServiceMax is a leader in Field Service Management and the go-to platform for hundreds of companies globally. Built on the Salesforce Platform, ServiceMax helps service organizations exceed customer expectations with innovative software and services.

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See How ServiceMax Core - Field Service Management Works

  • WE ARE PROVEN: A thriving community of successful field service deployments like Hyster-Yale, Nilfisk, Marel, TopCon, MilliporeSigma, GE, Medtronic and Pitney Bowes use ServiceMax to capture opportunities in increasingly complex service environments.

  • WE ARE COMPREHENSIVE: A field service platform with a complete set of field service business processes, including work order management, entitlements and pricing, parts and trunk stock management, installed base management and invoicing.

  • WE ARE BUILT ON SALESFORCE: As the first field service software provider to see the potential of Salesforce’s App Cloud, we’re native on Salesforce CRM and Service Cloud – providing more than just an add-on for scheduling and service requests.

ServiceMax helps businesses achieve field service excellence to drive new sources of revenue and greater efficiencies by enabling all of the following key capabilities: - Installed Base Management - Work Planning & Scheduling - Service Requests & Work Order Management - Mobile Field Service Management - Warranties & Contracts - Parts, Returns & Depot Repair Management - Proactive Maintenance - Insights from Dashboards & KPIs ServiceMax provides extra value with extended applications for: - Connected Field Service - the first IoT-enabled solution for proactive field service - Scheduling Optimization - world-class optimization that’s part of a comprehensive field service solution - Self-Service Customer & Contractor Communities - extends customer and third-party partner visibility to critical ServiceMax functionality - Secure, real-time communication for the mobile workforce

Categories

Business Needs
Field Service
Industries
Manufacturing
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Community Builder
Managed Package

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