Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
ServiceMax Core - Field Service Management
Field Service Platform
- Industries
- Manufacturing
- Business Need
- Field Service
- Requires
- None
ServiceMax is a leader in Field Service Management and the go-to platform for hundreds of companies globally. Built on the Salesforce Platform, ServiceMax helps service organizations exceed customer expectations with innovative software and services.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- None
- Salesforce Editions
- EnterpriseUnlimited
App Details
- Version
- ServiceMax/22.10 22.10000.4
- Listed On
- 09/13/2007
- Latest Release
- 02/20/2023
- Supported FeaturesNative AppBuilt exclusively on the Salesforce Platform, ensuring reliability and performance.No LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- Native AppNo LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 204Custom Tabs: 25Custom Apps: 2
- Lightning Components
- Global: 12App Builder: 6Community Builder: 5
- Languages
- DutchEnglishFinnishFrenchGermanItalianJapaneseKoreanPortugueseSimplified ChineseSpanishSwedishTraditional Chinese
Security
Additional Details
ServiceMax helps businesses achieve field service excellence to drive new sources of revenue and greater efficiencies by enabling all of the following key capabilities: - Installed Base Management - Work Planning & Scheduling - Service Requests & Work Order Management - Mobile Field Service Management - Warranties & Contracts - Parts, Returns & Depot Repair Management - Proactive Maintenance - Insights from Dashboards & KPIs ServiceMax provides extra value with extended applications for: - Connected Field Service - the first IoT-enabled solution for proactive field service - Scheduling Optimization - world-class optimization that’s part of a comprehensive field service solution - Self-Service Customer & Contractor Communities - extends customer and third-party partner visibility to critical ServiceMax functionality - Secure, real-time communication for the mobile workforce
Need help?
ServiceMax, Inc.
Pleasanton, CA, USA
Every customer is unique; so to accommodate your unique business needs and ensure long-term success, we offer support options that encompass all aspects of your ServiceMax implementation.