Voice2insight

Been using V2i for about 6 weeks now and love it!

V2i has been a real pleasure to work with....From our initial conversations with Kim Stanford, to working directly with Laura Akgiray. Both have been a pleasure to work with and they answer questions with a quickness that just does not happen these days. As far as the accuracy claims they make, I can say they are 100% true for us. We have had many CallReports go through and almost all have been 100% accurate and on time! Management loves this tool so much that even our CEO has asked to get copied on these reports. The reports are easy to read and saves you time since you no longer have to open up SF and run a report to get the info. As a SF Admin, it also helps me so I can update records with the info that my sales team is leaving. User adoption was slow in the beginning...but this is one of these habit breakers that will change the mind of even your most stubborn sales person. After I was able to get each of them to use it 1 time, they all responded "wow, that was easy!". I have zero complaints for V2i!

Wonderful Service with a Wonderful Staff

V2i has proven to be a critical asset to our organization's rendition of Salesforce. Our sales team absolutely loves it. And if it makes them happy, it makes me happy! Additionally, the V2i staff is truly amazing! I added a field a month ago that started effecting V2i's upload of data. Within hours, our V2i representative reached out to us and notified us of a sync error. After explaining the addition of this new field to the V2i rep, they reached out to their tech team and the error was resolved immediately. I am truly impressed with the quality of this company's service and service staff. Their ability to capture accurate data and monitor successful upload of that data is beyond fantastic.

Truly Excellent

We were spending hours having people enter information into our CRM. We have used a number of dictation services and they are by far the best. V2i has been highly accurate and reliable. They also have been extremely flexible and responsive. We have now used them for over 3 years and have not had a single problem. If you are considering it, just do it. You won't regret it.

Great company, great service

Our company uses V2i extensively for sales call notes and product annotations. It's easy to use, extremely accurate, fast, and we love the service we get from their team. I highly recommend Voice2insight!

Excellent Application

Delivers on what it promises. Easy setup. Easy to use. Wonderful results. Highly recommended.

Love VOICE2insight!

I've been using VOICE2insight for a few months now and have found it to be a tremendous service. Very easy to use, my call logs are 98-100% accurate and it saves me a ton of time. Would recommend this service to anyone. Keep up the great work, all!

Excellent Service

V2I is an amazingly efficient service backed by an extraordinary group of professional and courteous transcriptionists. I'm amazed at their accuracy and speed: I have only good things to say about them!

Easy to Use!

We have been using the V2i application for six months nows and I remain very impressed with the ease of use. Our Sales organization has easily adpated to this method of data entry in to Salesforce. I highly recommend it to any Salesforce user.

Eliminate Untimely, Inaccurate, Mis-typed Information - Drive User Adoption Rates Through The Roof!

Finally, a service that enters information into SFDC for our entire sales organization based on a phone call! This is an easy to use, cost effective, well supported service that eliminates manual record entry into Salesforce and drives adoption through the roof! This service allowed our reps to enter more than 2,000 Account, Contact, Activity, and Patient Referral records with associated comments into our new SFDC in 5 days! Manually, that would have taken a month or more. When a rep leaves an appointment, the call they make to V2I allows fresh information to be entered immediately. This tool is saving our reps 3-6 hours a week in manual record keeping and activity reporting and assures us that appointment information is timely and current. No longer do our reps have to wait until the end of the day (or worse, the end of the week) to enter results into Salesforce. We have calculated that each rep pays for this service in about 3-4 hours a month of saved data entry, non-revenue producing time.

Voice2Insight customer service is outstanding

Voice2Insight is a wonderful tool for field sales and service reps to record their meeting and call notes without needing to log into their laptop and connect to the Internet. Fields reps do not always have access to high speed Internet, and also often do not have time to type up their notes as they sometimes make 8 or more meetings a day. With the mobile phone in constant use by nearly every field rep, you can be assured that meeting notes are not lost because the rep did not have time to enter them. The rep can dictate as they travel to their next appointment. As Certified Salesforce.com Consultants, we often recommend Voice2Insight to many of our customers who have field reps. Once customer even has their inside sales team use Voice2Insight as well as the Sales VP feels that it makes his reps more productive by not having to type. We have worked with several AppExchange Partners in the past four years, and Voice2Insight rises to the top for customer service. I use the tool myself and experience the friendly and professional team that helped do the initial training and follow-up. The entire team has been excellent, cooperative, and responsive.